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What an Effective All-of-Government Program Review Might Look Like

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The Audit

 

 David Clinton

More than once in this space I’ve advocated for a comprehensive all-of-government review to find and eliminate waste and corruption. So it’s about time I set finger to keyboard and started mapping out how such a review might unfold.

Why is it just this moment in history that finds me so passionate about reviews?

Canada’s government spends more money than it receives. I know that’s hardly breaking news, but Ottawa’s reckless and frenzied race to max out every credit card in the known universe has driven the federal debt to $1.24 trillion. That’s 42.1 percent of GDP.¹

Among the biggest expenses? Employment growth in the federal civil service. Parliament employed 276,367 people in 2015 but by 2023 that had exploded to 370,368. That 94,001 increase amounts to a jump of 34 percent. For context, Canada’s overall population during that time increased by just 12 percent.

Given that the average weekly earnings for individuals employed in federal government public administration was $1,779 in 2023, just covering salaries for those extra 94,001 workers cost us $8.7 billion through that year.

But workers cost us much more than just their salaries. There are pension and CPP contributions, EI premiums, health and dental benefits, and indirect costs like office accommodations and training. All that could easily add another $50,000 per employee. Multiply that by all the new hires, and the total cost of those extra 94,001 workers has ballooned to $13.4 billion. That would be nearly a quarter of the deficit from the 2024 $61.9 billion fall update.² (Chrystia Freeland may not have been the one to officially announce that number, but she and her boss were the ones who got us there.)

Of course using a lottery to select, say, two out of every five bureaucrats for firing won’t give us the result we’re after. We want to improve government, not cripple it. (Although, to be completely honest, I find the idea of random mass firings way more attractive than I should.)

A successful review will identify programs that aren’t delivering cost-effective value to the people of Canada. Some of those programs will need changes and others should disappear altogether. For some, appropriate next-steps will come to light only through full audits.

But success will also require creating an organizational culture that earns the respect and buy-in of department insiders, stakeholders, and the general public.

The rest of this post will present some foundational principles that can make all that attainable. I should note that this post was greatly enhanced from input using the invaluable experience of a number of The Audit subscribers.


Use Transparent and Well-Defined Goals

Consensus should always be the ideal, but clarity is non-negotiable. Program advocates must be prepared to convincingly explain what they’re trying to achieve, including setting clear metrics for success and failure. Saving taxpayer funds to avoid economic catastrophe is obviously a primary goal. But more effective governance and more professional service delivery also rank pretty high.

Questions to ask and answer before, during, and after review operations:

  • Does the program under review fall within the constitutional and operational scope of the federal government?
  • Is there overlap with other programs or other levels of government?
  • Are the original policy goals that inspired the program still relevant?
  • Is the program in its current form the most effective and economical way of achieving those goals?
  • Are the changes you’re proposing sustainable or will they sink back into the swamp and disappear as soon as no one’s looking?

Perhaps the most important goal of them all should be getting the job done in our lifetimes. We’ve all seen commissions, working groups, and subcommittees that drag on through multiple years and millions of dollars. You don’t want to make dumb mistakes, but that doesn’t mean you can’t adopt new tools or methodologies (like Agile) to speed things up.

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Transparency is a fundamental requirement for public and institutional buy-in. That means publishing program goals and processes along with regular updates. It also means being responsive to reasonable requests for information. Fortunately, someone (Al Gore?) invented the internet, so it should be possible to throw together an interactive browser-based dashboard that keeps the rest of us in the loop and allows for feedback.

Over the years, I’ve personally built nice(ish) websites in minutes, even sites that use pipelines for dynamically pulling data from third-party sources. This isn’t rocket science – especially when you’re not dealing with sensitive private data.

Be Non-Partisan

Going to war against the complexity, toxic politics, incompetence, institutional inertia, NIMBY-ism, and sheer scope of government waste is not for the faint of heart. But setting yourself up as the Righteous Redeemer of only 40 percent of Canadians will make things infinitely more difficult.

Key project positions have to be filled by the most capable individuals from anywhere on the political spectrum. And proposals for cuts should rise above political gamesmanship. It may be unreasonable to expect friendly cross-the-aisle collaboration, but the value of the eventual results should be so self-evident that they’re impossible to oppose in good faith.

Frankly, if you’d ask me, any government that managed to miraculously rise above partisan silliness and genuinely put the country’s needs first would probably guarantee itself reelection for a generation.

Be Efficient

Don’t reinvent the wheel. If internal or external departmental audits already exist, then incorporate their findings. Similarly, make use of any existing best-practice policies, standards, and guidance from bodies like the Office of the Comptroller General and the Treasury Board of Canada Secretariat.

It’ll be important to know who really controls the levers of power within government. So make sure you’ve got members of key insider organizations like the Privy Council Office and the Committee of Senior Officials on speed dial.

Also, incorporate forward-thinking elements into new programs by including sunset clauses, real-time monitoring, and ongoing mini reviews. To keep things moving fast, implement promising auditing and analysis ideas early as pilot programs. If they work, great. Expand. If they don’t work, bury ‘em. No harm done.

AI-driven insights can probably speed up early steps of the review process. For instance, before you even book your first meeting with the dreaded Assistant Deputy Minister, feed the department’s program spending and outcomes data to an AI model and tell it to look for evidence-based inefficiencies and redundancy. The results can set the agenda for the conversation you eventually do have.

You can similarly build simple software models that search for optimal spending balances across the whole government. Complex multivariate calculations that once required weeks of hard math can now be done in seconds.

A friend who administrates a private high school recently tasked ChatGPT with calculating the optimal teaching calendar for the coming school year. After a few seconds, the perfect schedule showed up on-screen. The woman who, in previous years, had spent countless hours on the task, literally laughed with excitement. “What are you so happy about?” My friend asked. “This thing just took your job.”

Consult the Civil Service (and the public)

I know exactly what you’re thinking: is there a better way to destroy any process than burying it under endless rounds of public consultations (followed by years of report writing)? Trust me, I feel your pain.

But it’s 2025. Things can be different now. In fact, contrary to the way it might look to many good people inside the public sector, things can be a lot better.

This consultation would be 100 percent digital and its main stage need last no longer than 60 days. Here’s how it’ll go:

  • Build a website, make a lot of noise to attract attention, and invite all Canadians – with a particular focus on current and former civil servants.
  • Require login that includes a physical address and (perhaps) a government-issued ID. This will prevent interest groups from gaming the system.
  • Use AI tools to identify boilerplate cut-and-paste submissions and flag them for reduced relevance.
  • Encourage (but don’t require) participants to identify themselves by their background and employment to permit useful data segmentation. This will make it easier to identify expert submissions.
  • Provide ongoing full public access to all submissions. Private information would be redacted, of course. And whistle blowers could have specialized, extra-secure access.
  • Use traditional software analytics to flag especially interesting submissions and analyze all submissions using AI models to produce deeper summaries and analyses.
  • Publish ongoing overviews of the results.
  • [Other stuff…]
  • Pick out a nice suit/dress for your Order of Canada investiture ceremony.

There’s absolutely nothing revolutionary about any of this (except the Order of Canada bit). The City of Toronto has been doing most of it for years.

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1 Which is besides the “net financial worth debt load of provinces and territories ($347 billion) and local governments ($62 billion).
2 Besides the costs of internal staffing, we shouldn’t ignore government work done through external contracts. Federal contracts designated as “services” came to more than $20 billion in 2023.

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Canadian commission suggests more gov’t money for mainstream media to fight ‘misinformation’

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From LifeSiteNews

By Anthony Murdoch

Foreign Interference Commission Justice Marie-Josée Hogue recommended in her final report on election interference that additional taxpayer money be pumped into legacy media outlets that are already receiving billions from the government to make sure news is ‘trustworthy and of good quality.’

The Foreign Interference Commission in one of its many recommendations suggested that the Canadian government hand out millions of additional dollars to legacy media outlets for combating supposed “misinformation and disinformation.”

The suggestion to pump up legacy media with more taxpayer money was made by Foreign Interference Commission Justice Marie-Josée Hogue in her final report on election interference that was released last week. It was one of 51 recommendations from her investigation into election meddling in Canada’s 2019 and 2021 federal elections.

Hogue’s 44th recommendation reads that the federal government, which already spends billions to support legacy media, “should pursue discussions with media organizations and the public around modernizing media funding and economic models to support professional media, including local and foreign language media, while preserving media independence and neutrality.”

According to Houge, “Traditional journalism is struggling,” and because of this “Media organizations are facing financial challenges as citizens turn away from mainstream media, and towards social media or non-traditional platforms that may, for a variety of reasons, be more susceptible to misinformation and disinformation.”

Houge noted that she was on board with a Department of Canadian Heritage witness who testified at a commission hearing that Canadian media should be supported to make sure news is “trustworthy and of good quality.”

“I share their concern about Canada’s professional media. Canada must have a press that is strong and free,” Hogue said.

“It is crucial to have credible and reliable sources of information to counterbalance misinformation and disinformation,” she added.

As reported by LifeSiteNews, the final report from the Foreign Interference Commission concluded that operatives from the Chinese Communist Party (CCP) may have had a hand in helping to elect a handful of MPs in the 2019 and 2021 Canadian federal elections.

Hogue urged in her January 28 final report that Canada “remain vigilant because the threat of foreign interference is real,” but stopped short of saying CCP interference was influential enough to tilt the outcomes of the elections.

This extra funding comes despite the fact the Department of Canadian Heritage has admitted payouts to the CBC are not sufficient to keep legacy media outlets running.

There have been many cases where the CBC has appeared to push ideological content, including the creation of pro-LGBT material for kids, tacitly endorsing the gender mutilation of children, promoting euthanasia, and even seeming to justify the burning of mostly Catholic churches throughout the country.

 

Furthermore, in October, Canadian Heritage Minister Pascale St-Onge’s department admitted that federally funded media outlets buy “social cohesion.”

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Bruce Dowbiggin

Why Best Friends Are Fighting: Tariffs Are Just Trump’s First Salvo

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Trump is holding a mirror to a postmodern Canadian state that still thinks it’s Bob & Doug McKenzie and polite folk opening the door. Maybe it was at one time, but since Justin Trudeau spread his chocolatey goodness on the nation it’s now a world centre for money laundering that won’t pay its defence obligations.

The hysteria was mint this past weekend from panicky Canadians acting as if Donald Trump’s tariffs were a Pearl Harbor sneak-attack. They booed the Star Spangled Banner at sporting events, had conniption fits of self pity (‘we’ve been friends for so long!”) and generally acted like fainting goats by forgoing U.S. sun holidays.

Whatever the merits of Trump’s beefs the indignant reaction revealed a very unsettled nation. Punishing America by pulling wines you’ve already paid for off the shelves is baffling. Cancelling a Star Link contract with Elon Musk is just a self goal. (A chastened Musk replied, “Oh well!”) Alberta premier Danielle Smith, who’d used negotiating to get a cutout for Canadian oil, being roundly called a vendu by the righteous Eastern horde was precious.

Charter members of the crumbling legacy media outdid themselves in promoting Trudeau’s fanciful Team Canada theme. “This is a mind poisoned with grievance and resentment,” raged CBC panelist Andrew Coyne. “So coked up on his own bile that even in a moment of maximum national peril his first thought is how to use it to settle scores with the rest of the country.”

Well then. It was all rather unseemly. Noted Dilbert creator Scott Adams, “Canada’s response to Trump’s tariffs is to be publicly sad about it.” But are Trump’s concerns genuine? Is he picking unfairly on a longtime pal? The fact is that Trump is holding a mirror to a postmodern Canadian state that still thinks it’s Bob & Doug McKenzie and polite folk opening the door. Maybe it was at one time, but since Justin Trudeau spread his chocolatey goodness on the nation it’s now a world centre for money laundering that won’t pay its defence obligations.

Example: TD Bank was just fined $3B by US regulators for laundering fentanyl drug money back to Communist China. It’s the largest such fine in U.S. history.  A fine TD paid without complaint. Trudeau’s Canada is a credit-bubble real estate play inside a WEF construct wrapped up in an entitled clique that sits in first class but only pays economy. (And don’t get us started on the unsolved Sherman murders.)

Having gotten their news from CBC and Toronto Star, the average CDN does not understand any of this. While the Libs/ NDP swoon over climate and pronouns, Canada has become a place that Trump and other nations simply don’t trust. Security officials fear that anything said to Trudeau’s government will end up getting to China or other bad actors. And many of those same bad actors are domiciled in Canada at the moment. (The RCMP say there are over 4,000 separate groups dealing drugs in Canada.)

Canada’s exclusion from surveillance organizations like AUKUS and the G7 Quint talks is enough to tell you that Trump is not alone in distrusting Canada. Under the previous Obama doctrine, Canada was cool so long as it did DEI, ESG and had kittens over climate. Biden let the Great White North snooze away under Trudeau. The new American administration, however, has a higher bar of expectations.

Ones Trudeaupia has not met. How do you describe America’s sense of astonishment when it asked its “loyal friend” Canada not to import 5,000 undocumented Gazans during this current shooting war, not wanting terrorist sympathizers along its northern border. Then, out of spite, Trudeau’s response was to bring them in, give them healthcare and do photo ops with them?

Trudeau has also lectured Americans for electing Trump and not a woman in 2024. No wonder Trump played them last weekend about their lax border security. One of the “brilliant” ripostes on borders — repeated by all the clever people— was that only one percent of America’s fentanyl comes from Canada. For those who think that’s a mic-drop moment consider: that’s fentanyl seized by America at the border.

Here, Canada’s international crime agency destroys the one-percent argument. Canada is a major manufacturer and distributor of fentanyl. How major? There is a technique used by international drug and money launderers called the Vancouver Model.

As a recent discovery of 8 Kg during a truck stop in Swift Current illustrates, the amounts undiscovered in Canada and the U.S. that originate from shipments to Montreal or Vancouver are way more than the CDN media parroted over the weekend. For those booing the Star Spangled Banner, note that 8 kg. is enough for four million deadly doses of fentanyl. (B.C. NDP premier David Eby had to confess he can’t even begin to inspect all the drugs flowing through Vancouver).

This story of a Punjabi driver arrested in Manitoba with $50M in meth in his truck gives you the flavour. Last month, Toronto police seized 835kg from a truck and stash houses across the city. And, say experts, there are more terror suspects coming from Canada to America than from Mexico. Now tell us why the unchecked importation, distribution and profits from the drugs are not significant in a trade deal.

Speaking of truckers, Canada’s explosion in newly arrived cross-border truck drivers is another huge issue for Americans. As Toronto business writer Stephen Punwasi @stephenpunwasi explains a good portion of the “students” coming into the nation are getting a very different education on life in Canada. “Canada had no checks or balances for its study program. No background checks or school verification. Just show up at the airport w/ proof of funds, and a letter they won’t verify. That’s it. ” These “graduates” quickly end up in a rig running contraband drugs, guns and tech to supplement their minuscule earnings.

“Between 2017 & 2024, Ontario went from 80 truck driving schools to 280. The province has 6 auditors for 600 private career colleges—almost half for trucks, apparently. No enforcement standards.

“To recap,” continues Punwasi:

  • “money laundering capital of the world

  • – no school regulations

  • – criminals run certifications

  • – desperate folks from developing countries w/no standard of entry

  • – no scrutiny for x-border traffic”

Canadian trucking executives know the problem in the industry. They say new entrants make no money trucking, but they do make for easy “‘runners’. It is rampant. One executive says his firm has virtually exited the cross-border business, because of the changing demographics. These truckers— many of them speaking no English— are housed in suburban neighbourhoods in Brampton or Mississauga or Surrey, stacked by the dozens in barracks homes in between their sorties to the U.S. and the ROC. Attempts to restore local zoning laws are fought by the ringleaders.

But hey, says CBC, Trump exaggerates the problem. He’s also contemptuous of the current attempt to slide climate alarmist Mark Carney into Trudeau’s seat. The dread of being lectured by a CBC-approved suit like Carney is only leavened by the prospect that he can deal with Pierre Poilievre when— if— the Liberals ever let Canadians voice their will. This is what Canada’s Left call progress. Save the tundra and the Arctic swallow but crater the economy.

A final feature of the pearl clutching this past weekend was the idea that Trump would somehow invade or otherwise claim Canada as a 51st state. Canadians seem to feel that Trump’s job is to pacify their feelings, not act on behalf of those Americans who decisively elected him and his mandate. Like victims of a high school break-up Canadian progressives are now tearing up all the letters and sending back the jewelry from their tryst. Memo to Canada: Being U.S. president is not joining a book club. As such you don’t elect a trust-fund poseur.

Whatever Trump’s jest, the last thing he wants is the culture nightmare of Quebec, the vast land claims of the native tribes, the welfare status of the Maritimes and the unbearable smugness of the Flora MacDonald Marching Band in Ontario. If Canada or Canadians are to join America it will be because they’ve asked in, not be captured. Trump would dictate the terms, and he doesn’t want a dozen new Mississippis, especially ones with poutine.

For now, the 30-day pause in tariffs allows time to drop the theatrics and get on with the reality of an economy that will consume Canada’s economy at the present rate. By week’s end even Trump’s vitriolic critics like the Globe&Mail were offering backhanded acknowledgements that, however crude they found the president’s tactics, he did wake up Canadians to the issue of Canada’s lassitude on defence and the border. Doomberg summed up the conflict. “The economic wisdom of applying tariffs is worthy of debate, but the threat of tariffs has proved the perfect instrument for the task. Having weighed 250 daily American deaths on the scale of trade-offs, Trump’s actions have finally acknowledged reality. Godspeed’.”

Bruce Dowbiggin @dowbboy is the editor of Not The Public Broadcaster  A two-time winner of the Gemini Award as Canada’s top television sports broadcaster. His new book Deal With It: The Trades That Stunned The NHL And Changed Hockey is now available on Amazon. Inexact Science: The Six Most Compelling Draft Years In NHL History, his previous book with his son Evan, was voted the seventh-best professional hockey book of all time by bookauthority.org. You can see all his books at brucedowbigginbooks.ca.

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