Alberta
Province overhauls Victim Services model, creating regional hubs and full access
By Mike Ellis, Minister of Public Safety and Emergency Services
All victims of crime deserve support
Dealing with the aftermath of a crime can be challenging for victims, and everyone’s journey to recovery is different.
Alberta’s government is committed to making sure victims get the support they need, which is why we are changing how victim services currently operates to ensure every Albertan in every corner of the province will have access to the help they need when they need it.
Alberta’s government decision to overhaul the Victim Services Unit (VSU) model, with its 60 detachment-based and locally governed units, was made with careful consideration of the current challenges facing the system. A comprehensive review of the current system – one that included
discussions with 150 stakeholder groups – identified inconsistencies and gaps in services that had been developing over a long period of time and needed to be addressed.
Under the old model, 14 areas had no local victim services unit, which is why the new model being implemented by Alberta’s government ensures every RCMP detachment in the province will have access to consistent victim services.
That means if you were a victim of crime in a certain part of Alberta, you had no service. This was unacceptable.
Also, under the old model, each unit was operated by an independent society, which resulted in a lack of integration and resource-sharing. Under the new model, regional governance will ensure each community can draw on resources to keep their public services stable and consistent. To address these issues, we’re moving towards a regional governance model with four integrated Regional Victim Serving Societies.
These regional societies will help victims by increasing the reliability, of support across the province. This means that victims will have access to stable and consistent levels of care and assistance, regardless of their location. It’s a new approach that will allow for greater flexibility to deliver services at the community level where they are needed most.
With a renewed focus on the needs of victims, this approach will streamline operations, foster collaboration both within and across regions, and ensure all Albertans have fair access to critical victim services. As well, the changes mean that the total number of frontline employees will increase from 130 to 153, and both frontline employees and local volunteer advocates will have the resources and training necessary to better serve victims in their communities.
The regional societies are independent, and they make their own staffing decisions for the units in their regions.
The primary goal of these changes is to ensure that victims and survivors have access to the supports they need to recover and rebuild their lives in the aftermath of a crime or tragedy.
I have met with many municipalities and the Rural Municipalities of Alberta, and we have incorporated feedback into the redesign.
Airdrie Mayor Peter Brown supported the redesign and said, “We look forward to working with the new team, providing the same efficient, caring & compassionate service that supports our community at their most vulnerable times.”
Mayor Megan Hanson, from the Town of Sylvan Lake told me the redesign is a “Much-needed change.”
She said, “Under the previous Victims Services model, staff and volunteers in Sylvan Lake tried valiantly to provide and maintain supports for victims of crime but lacked adequate supports This shift to a new model is a positive and much-needed change for our community. A regional model helps to
pool resources and gives us confidence that victims in Sylvan Lake and across Alberta will receive the help they truly deserve.”
Alberta’s government is taking action so every community across our province will have access to the services and support.
To those who are victims of crime or tragedy, Alberta’s government will there regardless of where you live.
Alberta
Province announces plans for nine new ‘urgent care centres’ – redirecting 200,000 hospital visits
Expanding urgent care across Alberta
If passed, Budget 2025 includes $17 million in planning funds to support the development of urgent care facilities across the province.
As Alberta’s population grows, so does the demand for health care. In response, the government is making significant investments to ensure every Albertan has access to high-quality care close to home. Currently, more than 35 per cent of emergency department visits are for non-life-threatening conditions that could be treated at urgent care centres. By expanding these centres, Alberta’s government is enhancing the health care system and improving access to timely care.
If passed, Budget 2025 includes $15 million to support plans for eight new urgent care centres and an additional $2 million in planning funds for an integrated primary and urgent care facility in Airdrie. These investments will help redirect up to 200,000 lower-acuity emergency department visits annually, freeing up capacity for life-threatening cases, reducing wait times and improving access to care for Albertans.
“More people are choosing to call Alberta home, which is why we are taking action to build capacity across the health care system. Urgent care centres help bridge the gap between primary care and emergency departments, providing timely care for non-life-threatening conditions.”
“Our team at Infrastructure is fully committed to leading the important task of planning these eight new urgent care facilities across the province. Investments into facilities like these help strengthen our communities by alleviating strains on emergency departments and enhance access to care. I am looking forward to the important work ahead.”
The locations for the eight new urgent care centres were selected based on current and projected increases in demand for lower-acuity care at emergency departments. The new facilities will be in west Edmonton, south Edmonton, Westview (Stony Plain/Spruce Grove), east Calgary, Lethbridge, Medicine Hat, Cold Lake and Fort McMurray.
“Too many Albertans, especially those living in rural communities, are travelling significant distances to receive care. Advancing plans for new urgent care centres will build capacity across the health care system.”
“Additional urgent care centres across Alberta will give Albertans more options for accessing the right level of care when it’s needed. This is a necessary and substantial investment that will eventually ease some of the pressures on our emergency departments.”
The remaining $2 million will support planning for One Health Airdrie’s integrated primary and urgent care facility. The operating model, approved last fall, will see One Health Airdrie as the primary care operator, while urgent care services will be publicly funded and operated by a provider selected through a competitive process.
“Our new Airdrie facility, offering integrated primary and urgent care, will provide same-day access to approximately 30,000 primary care patients and increase urgent care capacity by around 200 per cent, benefiting the entire community and surrounding areas. We are very excited.”
Alberta’s government will continue to make smart, strategic investments in health facilities to support the delivery of publicly funded health programs and services to ensure Albertans have access to the care they need, when and where they need it.
Budget 2025 is meeting the challenge faced by Alberta with continued investments in education and health, lower taxes for families and a focus on the economy.
Quick facts
- The $2 million in planning funds for One Health Airdrie are part of a total $24-million investment to advance planning on several health capital initiatives across the province through Budget 2025.
- Alberta’s population is growing, and visits to emergency departments are projected to increase by 27 per cent by 2038.
- Last year, Alberta’s government provided $8.4 million for renovations to the existing Airdrie Community Health Centre.
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Alberta’s government is helping students discover their skills and interests today, to help them find careers for tomorrow.
If passed, Budget 2025 will provide more than $100 million over three years for school boards to grow career education programs, including funding for more collegiate and dual-credit programs across Alberta.
“We are working to set students up for success by strengthening job-focused education. This money is helping schools partner with businesses, universities and colleges to create programs that will help students hit the ground running after they graduate.”
Career education helps students gain credits towards graduation while earning hands-on experience in fields like the trades, computer programming, health care, agriculture, culinary arts and more. These career education programs support a strong economy by helping students learn the skills they need to get in-demand jobs.
Collegiate schools
Collegiate schools work with businesses, universities and colleges to offer classes that give students pathways to education and careers in the job of their choice. There are 12 collegiate schools in Alberta, offering many different types of programming for grades 7-12, including aviation, graphic design, trades and more.
If passed, Budget 2025 provides more than $21 million to school boards to help fund special classrooms like carpentry workshops, film and media rooms, science laboratories, heavy equipment simulators and aircraft hangars. Another $6 million is being invested to support the start-up costs for new collegiate schools.
Dual-credit programs
Budget 2025, if passed, also provides $4.6 million in 2025/26 to start new or improve existing dual-credit programs. In partnership with universities and colleges, dual-credit programs give students a head start on rewarding careers by allowing them to earn high-school and post-secondary credits at the same time. Of the $4.6 million, $550,000 is being provided by Alberta Seniors, Community and Social Services for new and improved dual-credit health care aide programs.
“Health care aides play a critical role in ensuring Albertans receive the continuing care services they need to maintain their health, independence and quality of life. Our investments into career pathways for health care aides will provide opportunities for young Albertans to develop the skills they need to build a rewarding career in Alberta’s continuing care workforce.”
Another $1.4 million is being invested to support students participating in off-campus career education programs through CAREERS. This non-profit connects students to jobs in high-demand fields, such as the trades, technology, health, forestry and agriculture.
“Investments in collegiate and dual-credit programming are significant for Calgary Catholic as they further strengthen our collegiate and dual-credit programming. This programming will open opportunities for our students and help them to realize their full potential.”
“Before Fusion Collegiate, I felt lost and wasn’t really sure what to do after high school. Thanks to its career-focused learning and the opportunities through Fusion and The Educational Partnership Foundation, I’m now working as a first-year apprentice plumber with Mr. Rooter. The hands-on trades training, high school credits, safety certifications, and real-world skills I picked up completely changed my life. I’m excited about where my career is headed and really thankful for the support that helped me get here.”
Budget 2025 is meeting the challenge faced by Alberta communities with continued investments in education and health, lower taxes for families and a focus on the economy.
Quick facts
- If passed, Budget 2025 invests $102.4 million over three years to provide sustainable, predictable career education funding, and to increase access to career education for Alberta students.
- This includes $8.4 million over 2026-27 and 2027-28 to raise awareness among students and families of career education programs and pathways available to Alberta students.
- Career education in Alberta includes career and technology courses, Career and Life Management (CALM), dual-credit courses, collegiate schools, apprenticeships and off-campus education programming.
- Since 2013, more than 95,000 high school students participated in at least one dual–credit course.
- In spring 2025, Alberta Education will engage with education partners on best practices to bring more career education opportunities to students.
- Since 2022, education partners and almost 5,000 Albertans have provided their feedback on career education and workforce needs.
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