Alberta
Province overhauls Victim Services model, creating regional hubs and full access

By Mike Ellis, Minister of Public Safety and Emergency Services
All victims of crime deserve support
Dealing with the aftermath of a crime can be challenging for victims, and everyone’s journey to recovery is different.
Alberta’s government is committed to making sure victims get the support they need, which is why we are changing how victim services currently operates to ensure every Albertan in every corner of the province will have access to the help they need when they need it.
Alberta’s government decision to overhaul the Victim Services Unit (VSU) model, with its 60 detachment-based and locally governed units, was made with careful consideration of the current challenges facing the system. A comprehensive review of the current system – one that included
discussions with 150 stakeholder groups – identified inconsistencies and gaps in services that had been developing over a long period of time and needed to be addressed.
Under the old model, 14 areas had no local victim services unit, which is why the new model being implemented by Alberta’s government ensures every RCMP detachment in the province will have access to consistent victim services.
That means if you were a victim of crime in a certain part of Alberta, you had no service. This was unacceptable.
Also, under the old model, each unit was operated by an independent society, which resulted in a lack of integration and resource-sharing. Under the new model, regional governance will ensure each community can draw on resources to keep their public services stable and consistent. To address these issues, we’re moving towards a regional governance model with four integrated Regional Victim Serving Societies.
These regional societies will help victims by increasing the reliability, of support across the province. This means that victims will have access to stable and consistent levels of care and assistance, regardless of their location. It’s a new approach that will allow for greater flexibility to deliver services at the community level where they are needed most.
With a renewed focus on the needs of victims, this approach will streamline operations, foster collaboration both within and across regions, and ensure all Albertans have fair access to critical victim services. As well, the changes mean that the total number of frontline employees will increase from 130 to 153, and both frontline employees and local volunteer advocates will have the resources and training necessary to better serve victims in their communities.
The regional societies are independent, and they make their own staffing decisions for the units in their regions.
The primary goal of these changes is to ensure that victims and survivors have access to the supports they need to recover and rebuild their lives in the aftermath of a crime or tragedy.
I have met with many municipalities and the Rural Municipalities of Alberta, and we have incorporated feedback into the redesign.
Airdrie Mayor Peter Brown supported the redesign and said, “We look forward to working with the new team, providing the same efficient, caring & compassionate service that supports our community at their most vulnerable times.”
Mayor Megan Hanson, from the Town of Sylvan Lake told me the redesign is a “Much-needed change.”
She said, “Under the previous Victims Services model, staff and volunteers in Sylvan Lake tried valiantly to provide and maintain supports for victims of crime but lacked adequate supports This shift to a new model is a positive and much-needed change for our community. A regional model helps to
pool resources and gives us confidence that victims in Sylvan Lake and across Alberta will receive the help they truly deserve.”
Alberta’s government is taking action so every community across our province will have access to the services and support.
To those who are victims of crime or tragedy, Alberta’s government will there regardless of where you live.
Alberta
Made in Alberta! Province makes it easier to support local products with Buy Local program

Show your Alberta side. Buy Local. |
When the going gets tough, Albertans stick together. That’s why Alberta’s government is launching a new campaign to benefit hard-working Albertans.
Global uncertainty is threatening the livelihoods of hard-working Alberta farmers, ranchers, processors and their families. The ‘Buy Local’ campaign, recently launched by Alberta’s government, encourages consumers to eat, drink and buy local to show our unified support for the province’s agriculture and food industry.
The government’s ‘Buy Local’ campaign encourages consumers to buy products from Alberta’s hard-working farmers, ranchers and food processors that produce safe, nutritious food for Albertans, Canadians and the world.
“It’s time to let these hard-working Albertans know we have their back. Now, more than ever, we need to shop local and buy made-in-Alberta products. The next time you are grocery shopping or go out for dinner or a drink with your friends or family, support local to demonstrate your Alberta pride. We are pleased tariffs don’t impact the ag industry right now and will keep advocating for our ag industry.”
Alberta’s government supports consumer choice. We are providing tools to help folks easily identify Alberta- and Canadian-made foods and products. Choosing local products keeps Albertans’ hard-earned dollars in our province. Whether it is farm-fresh vegetables, potatoes, honey, craft beer, frozen food or our world-renowned beef, Alberta has an abundance of fresh foods produced right on our doorstep.
Quick facts
- This summer, Albertans can support local at more than 150 farmers’ markets across the province and meet the folks who make, bake and grow our food.
- In March 2023, the Alberta government launched the ‘Made in Alberta’ voluntary food and beverage labelling program to support local agriculture and food sectors.
- Through direct connections with processors, the program has created the momentum to continue expanding consumer awareness about the ‘Made in Alberta’ label to help shoppers quickly identify foods and beverages produced in our province.
- Made in Alberta product catalogue website
Related information
Alberta
Province to expand services provided by Alberta Sheriffs: New policing option for municipalities

Expanding municipal police service options |
Proposed amendments would help ensure Alberta’s evolving public safety needs are met while also giving municipalities more options for local policing.
As first announced with the introduction of the Public Safety Statutes Amendment Act, 2024, Alberta’s government is considering creating a new independent agency police service to assume the police-like duties currently performed by Alberta Sheriffs. If passed, Bill 49 would lay additional groundwork for the new police service.
Proposed amendments to the Police Act recognize the unique challenges faced by different communities and seek to empower local governments to adopt strategies that effectively respond to their specific safety concerns, enhancing overall public safety across the province.
If passed, Bill 49 would specify that the new agency would be a Crown corporation with an independent board of directors to oversee its day-to-day operations. The new agency would be operationally independent from the government, consistent with all police services in Alberta. Unlike the Alberta Sheriffs, officers in the new police service would be directly employed by the police service rather than by the government.
“With this bill, we are taking the necessary steps to address the unique public safety concerns in communities across Alberta. As we work towards creating an independent agency police service, we are providing an essential component of Alberta’s police framework for years to come. Our aim is for the new agency is to ensure that Albertans are safe in their communities and receive the best possible service when they need it most.”
Additional amendments would allow municipalities to select the new agency as their local police service once it becomes fully operational and the necessary standards, capacity and frameworks are in place. Alberta’s government is committed to ensuring the new agency works collaboratively with all police services to meet the province’s evolving public safety needs and improve law enforcement response times, particularly in rural communities. While the RCMP would remain the official provincial police service, municipalities would have a new option for their local policing needs.
Once established, the agency would strengthen Alberta’s existing policing model and complement the province’s current police services, which include the RCMP, Indigenous police services and municipal police. It would help fill gaps and ensure law enforcement resources are deployed efficiently across the province.
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