Walking into a car dealership can be one of the most anxious experiences. At the centre of this anxiety are some common questions. Will I encounter a high-pressure sales person? Am I going to be treated fairly? What are all of the steps? How long will it take?
Kipp Scott GMC Cadillac Buick is the oldest dealership in Red Deer, and the Scott family has set the standard of treating people properly by working hard to earn their business and not acting as if your
business is owed to them. These values and practices are followed by every Product Knowledge Specialist you will encounter at the dealership, giving you a no-pressure, high value experience.
When you come in, here’s what to expect:
1. You’ll walk in and be greeted by a Product Knowledge Specialist.
2. You’ll join your Specialist in their office and discuss what you’re looking for.
3. If you have a vehicle to trade in, we’ll appraise it using various market indicators to give you fair value for your vehicle.
4. You’ll go for a test drive in a vehicle that best meets your needs.
5. We’ll show you a fully transparent break down of the numbers including paying off your current loan should there be one.
6. If you like what you see then you’ll talk to one of our Finance Managers, who will show you different ways to protect your investment, submit your application to the bank, or work outpayment details if financing is not needed.
7. After discussing details of your approval , you can sign the final documents and we’ll schedule delivery of your new vehicle.
8. DELIVERY DAY! Congratulations! You’ll be thoroughly walked through your new vehicle to answer any and all questions to ensure your full satisfaction.
Here at Kipp Scott we understand that purchasing a vehicle takes a lot of work, we operate with full transparency to ensure our customers enjoy the entire experience from start to finish.
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