May 26, 2019 

High temperatures, dry conditions and winds change the direction of wildfires. Northern Alberta communities are under heavy smoke warning for the next 24 hours. Evacuees can sign up for financial support today.

Current situation

• The Chuckegg Creek Wildfire is burning approximately three kilometres southwest of the Town of High Level in Mackenzie County.
• This out-of-control wildfire has grown to more than 105,000 hectares.
• Communities in the north of the province may experience heavy smoke from the fires in the next 24 hours.
• Resources on the ground include about 400 wildland firefighters, 194 structural fighters and staff on the ground, supported by 28 helicopters, eight air tankers and 46 pieces of heavy equipment.
• Evacuation centres have registered approximately 4,300 people as of May 26 at noon.
• A voluntary evacuation is in place for Paddle Prairie Metis Settlement and areas north of High Level.
• The province is providing one-time financial support to evacuees displaced by northwest wildfires.
• You may qualify for the evacuation payment if you were:
  • living, working or vacationing in the affected area
  • forced to leave due to an evacuation order
  • paid for most of your costs to evacuate
• Albertans who qualify will receive $1,250 for each adult and $500 for each dependent child.
• Applications are open:
  • Online – started Sunday, May 26 (Interac e-transfers may take 24 hours to go through)
  • In person at evacuation reception centres – starting Monday, May 27
  • If you require assistance registering, call 310-4455
• You can apply online for employment insurance using this code: 4812014812201900. The regular wait time is waived. To apply: www.canada.ca/en/services/benefits/ei.html
• Detailed information is available on emergency.alberta.ca, which is updated frequently.

Reception centres

• Reception centres are open at:
  • Slave Lake Legacy Centre (400 6 Avenue)
  • High Prairie Gordon Buchanan Centre (5409 49 Street)
  • Grande Prairie Regional College (10726 106 Avenue)
  • Peace River Misery Mountain Ski Hill (10408 89 Street)
  • La Crete Heritage Centre (25411 Township Road 1060, south of La Crete)
  • Fort Vermilion Community Cultural Complex (5001 44 Avenue)
  • Hay River Dene Wellness Centre (In K’atl’ Odeeche First Nation, 17 kilometres east of Hay River)

Highway closures

• Highway 35 remains closed between five kilometres and 30 kilometres south of High Level. Highway 697 and the La Crete Ferry is identified as a detour. La Crete Ferry is operational with wait times of approximately one hour.
• Highway 58 from High Level to approximately 90 kilometres from the junction with Range Road 45A remains closed.

Insurance information

• Evacuated residents should retain all their receipts for food purchases, accommodation and other related expenses to provide to their insurer for possible reimbursement.
• Most home and tenant’s insurance policies provide reasonable coverage for living expenses during an evacuation. Contact your insurance company for details.
• Albertans who cannot remember or reach their insurance provider, can contact the Insurance Bureau of Canada at 1-844-227-5422 or by email at [email protected]. Information to understand your fire insurance coverage is online at www.ibc.ca/ab/disaster/alberta-wildfire.

Justice and legal matters

• High Level Court is closed. Call the Peace River Court at 780-624-6256 for inquiries on High Level Court matters scheduled for this week and next. All scheduled Fort Vermilion matters will be heard in Peace River. Call the Peace River Court at 780-624-6256 if you’re unable to register your name and phone number. Matters will be held by phone if necessary.
• In many cases, tickets can be paid online. For any other inquiries requiring direction from the court about Peace River and Fort Vermilion court matters, call the Peace River Court at 780-624-6256.
• If you have an appointment with a probation officer in an evacuated area, report to the community corrections office nearest you. If you do not know where the nearest one is, call 780-427-3109 (to call toll free, first dial 310-0000).
• If you are an intermittent server in an evacuated area, call the Peace River Correctional Centre at 780-624-5480 (to call toll free, first dial 310-0000) for direction.

Air quality

• Alberta Health Services has issued a special air quality statement.
• Special air quality advisories are in place for the High Level, Peace River, Grande Prairie and Wabasca regions.
• Alberta Wildfire recommends checking FireSmoke.ca to find out where the smoke is coming from.

Boil Water Advisory

• Boil Water Advisories remain in place for Meander River (Dene Tha’ First Nation), John D’Or Prairie, Fox Lake and North Tall Cree (Little Red River Cree Nation). Although power has been restored, the Boil Water Advisories will remain in place until water testing is complete.

Health

• Mental health support is available by calling Alberta’s 24-hour Mental Health Help Line at 1-877-303-2642.
• Alberta Health Services is providing supports to the receptions centres. These supports include addiction and mental health, indigenous health liaisons, nursing, emergency medical services, public health, home care and more.

Pets and livestock

• Animal Control are collecting household pets that have been left behind. Pets will be moved to a safe and secure location outside of the Town of High Level. If you have left your household pet behind, please contact 780-926-2201.
• Mackenzie County has stock trailers to assist with livestock. transport. Visit www.highlevel.ca for more information.

Donations and volunteers

• The towns of High Level and Slave Lake are not accepting material donations and do not require volunteers at this time.
• The Town of Slave Lake has set up an online form for offers http://www.slavelake.ca/FormCenter/Other-27/High-Level-Evacuation-Volunteer-Sign-Up-159.
• Check the Mackenzie County Facebook page for an up-to-date list of donations needed and drop-off locations.

Canada Post

• Canada Post has suspended mail delivery services in the communities of High Level, Paddle Prairie Metis Settlement, Meander River, Chateh and Keg River.
• Mail will be held at the Edmonton depot until mail service resumes.
• Check the Canada Post website for updates.

Income Support, Alberta Supports and AISH

• Residents receiving benefits from the Assured Income for the Severely Handicapped (AISH) or the Income Support program by cheque rather than electronic deposit, and who are affected by the wildfire in High Level, can visit their nearest Alberta Supports Centres Alberta Supports [www.alberta.ca/alberta-supports.aspx] to pick up their cheque.
• If you are in La Crete, you can pick up your cheque at the local reception centre. If you receive your benefits via direct deposit, your payment will be deposited as usual.
• For information on child intervention and child care, residents may contact 1-800-638-0715. 
• If persons with developmental disabilities, their families or contracted service providers need human, financial, or in-kind assistance to connect with loved ones, find accommodations or provide assistance to individuals receiving PDD supports, please contact the nearest Alberta Supports Centre for assistance. You can find a list of Alberta Supports Centres online Alberta Supports www.alberta.ca/alberta-supports.aspx or you can call the Alberta Supports contact Centre at 1-800-232-7215 provincewide between 7:30 a.m. and 8 p.m., Monday to Friday. 
• For additional information on social benefits, affected individuals can contact Alberta Supports at www.alberta.ca/alberta-supports.aspx or call 1-877-644-9992, Monday to Friday from 7:30 a.m. to 8 p.m.

Health card, driver’s licences, ID cards, birth certificate

• To get a replacement Health Care Insurance Card at no cost, you can contact 780-427-1432 or toll free at 310-0000 and then 780-427-1432 when prompted. Your Alberta Personal Health Card can be mailed to a temporary address.  
• If driver’s licences, ID cards, and/or birth certificates were left behind during the evacuation, replacement cards and certificates can be ordered free of charge at a registry agent. A list of registry locations can be found at https://www.alberta.ca/registry-agents.aspx

Other information

• Residents driving through the area should carry enough fuel as there may be shortages.

Public information

• You can call 310-4455 for more information.

Aerial footage of the northwest wildfires

• B-roll of the Chuckegg Creek fire in northwest Alberta, taken Saturday, May 25, can be downloaded here.

Related information

• emergency.alberta.ca
• Alberta Emergency Alert app
• Alberta Wildfire app