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Alberta

Government introduces new auto industry rules to protect consumers

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New auto industry rules better protect consumers

October 25, 2018

New rules for vehicle sales and repairs introduce industry-wide standards to protect Albertans and improve business accountability.

New auto industry rules better protect consumers

Minister Malkinson, centre, with AMVIC board chair Bill Burnett, right, and business owner Ted Zylstra discussing new consumer protection rules.

Improvements to the Automotive Business Regulation will create consistent standards to help consumers make more informed decisions and ensure businesses can compete fairly in a trusted automotive marketplace. The new, industry-wide standards come into effect on Oct. 31, 2018.

“Buying or repairing a car shouldn’t be intimidating. These new rules can give Albertans confidence that they won’t be hit with unexpected costs because they will know exactly what they’re paying for. More transparency is good for consumers and it’s good for Alberta’s many trustworthy auto businesses, too.”

Brian Malkinson, Minister of Service Alberta

During the 2017 consultation on consumer protection laws, Albertans identified the need for better protections when buying a car and more transparency when it comes to auto repairs as top priorities.

These changes respond directly to Albertans’ feedback to help consumers avoid unexpected and unauthorized costs. The new rules will ensure auto businesses:

  • Inform buyers of the history and condition of a vehicle such as the vehicle’s previous use, ownership or details of any damages.
  • Provide a comprehensive bill of sale document at the time of the car sale.
  • Provide written estimates upon request and get consumer’s consent before starting any work.
  • Remove any outstanding liens on a vehicle within seven days of the sale.
  • Remove any advertising about a sold vehicle within 14 days of the sale to ensure consumers are not enticed by low prices that won’t be honoured.

“A vehicle is a lifeline for so many Albertans, and they deserve to feel confident when repairing or selling one. We welcome today’s announcement, as it prioritizes consumer protection – a mandate that’s been shared by AMA’s Approved Auto Repair Service since 1977.”

Jeff Kasbrick, vice-president, Government & Stakeholder Relations, Alberta Motor Association

“Increased transparency in automotive transactions means consumers can feel even more confident in their decisions on how to spend their hard-earned money. AMVIC’s mandate is consumer protection through education and industry regulation, and AMVIC has been working closely with industry to ensure they are ready to comply with the new legislation. These new laws benefit all Albertans by creating a fair marketplace for consumers and businesses alike.”

Bill Burnett, board chair, Alberta Motor Vehicle Industry Council

“I think the government’s new legislation is great. It will help protect the consumer while also compelling automotive businesses to be more transparent. At Braeside Automotive, we already provide written quotes and can take pictures of components that we can attach to the quote for our customer. I think these rules will help encourage other businesses to be more innovative, which at the end of the day is good for consumers.”

Ted Zylstra, owner, Braeside Automotive

The new rules also support the government’s work to build stronger public oversight of the Alberta Motor Vehicle Industry Council (AMVIC), by transitioning AMVIC to a public agency. This will ensure Alberta has a strong and trusted regulator that is well-positioned to protect consumers and build integrity in the industry.

Background

  • In December 2017, the government passed A Better Deal for Consumers and Businesses Act. Among the many changes introduced through this act was an increased authority to strengthen oversight of the automotive industry to better protect the interests of consumers and ensure integrity in the industry.
  • AMVIC is responsible for providing consumer protection in the motor vehicle industry. In addition to licensing businesses and salespeople and ensuring there’s a fair marketplace for consumers and businesses, AMVIC is responsible for investigating violations of consumer protection laws.
  • AMVIC will transition to a public agency on Oct. 31. Once in place, AMVIC will be subject to the requirements under the Alberta Public Agencies Governance Act to ensure consumers and industry can have confidence there is strong public oversight of the organization.

Alberta

CPP another example of Albertans’ outsized contribution to Canada

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From the Fraser Institute

By Tegan Hill

Amid the economic uncertainty fuelled by Trump’s trade war, its perhaps more important than ever to understand Alberta’s crucial role in the federation and its outsized contribution to programs such as the Canada Pension Plan (CPP).

From 1981 to 2022, Albertan’s net contribution to the CPP—meaning the amount Albertans paid into the program over and above what retirees in Alberta received in CPP payments—was $53.6 billion. In 2022 (the latest year of available data), Albertans’ net contribution to the CPP was $3.0 billion.

During that same period (1981 to 2022), British Columbia was the only other province where residents paid more into the CPP than retirees received in benefits—and Alberta’s contribution was six times greater than B.C.’s contribution. Put differently, residents in seven out of the nine provinces that participate in the CPP (Quebec has its own plan) receive more back in benefits than they contribute to the program.

Albertans pay an outsized contribution to federal and national programs, including the CPP because of the province’s relatively high rates of employment, higher average incomes and younger population (i.e. more workers pay into the CPP and less retirees take from it).

Put simply, Albertan workers have been helping fund the retirement of Canadians from coast to coast for decades, and without Alberta, the CPP would look much different.

How different?

If Alberta withdrew from the CPP and established its own standalone provincial pension plan, Alberta workers would receive the same retirement benefits but at a lower cost (i.e. lower CPP contribution rate deducted from our paycheques) than other Canadians, while the contribution rate—essentially the CPP tax rate—to fund the program would likely need to increase for the rest of the country to maintain the same benefits.

And given current demographic projections, immigration patterns and Alberta’s long history of leading the provinces in economic growth, Albertan workers will likely continue to pay more into the CPP than Albertan retirees get back from it.

Therefore, considering Alberta’s crucial role in national programs, the next federal government—whoever that may be—should undo and prevent policies that negatively impact the province and Albertans ability to contribute to Canada. Think of Bill C-69 (which imposes complex, uncertain and onerous review requirements on major energy projects), Bill C-48 (which bans large oil tankers off B.C.’s northern coast and limits access to Asian markets), an arbitrary cap on oil and gas emissions, numerous other “net-zero” targets, and so on.

Canada faces serious economic challenges, including a trade war with the United States. In times like this, it’s important to remember Alberta’s crucial role in the federation and the outsized contributions of Alberta workers to the wellbeing of Canadians across the country.

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Alberta

Made in Alberta! Province makes it easier to support local products with Buy Local program

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Show your Alberta side. Buy Local.

When the going gets tough, Albertans stick together. That’s why Alberta’s government is launching a new campaign to benefit hard-working Albertans.

Global uncertainty is threatening the livelihoods of hard-working Alberta farmers, ranchers, processors and their families. The ‘Buy Local’ campaign, recently launched by Alberta’s government, encourages consumers to eat, drink and buy local to show our unified support for the province’s agriculture and food industry.

The government’s ‘Buy Local’ campaign encourages consumers to buy products from Alberta’s hard-working farmers, ranchers and food processors that produce safe, nutritious food for Albertans, Canadians and the world.

“It’s time to let these hard-working Albertans know we have their back. Now, more than ever, we need to shop local and buy made-in-Alberta products. The next time you are grocery shopping or go out for dinner or a drink with your friends or family, support local to demonstrate your Alberta pride. We are pleased tariffs don’t impact the ag industry right now and will keep advocating for our ag industry.”

RJ Sigurdson, Minister of Agriculture and Irrigation

Alberta’s government supports consumer choice. We are providing tools to help folks easily identify Alberta- and Canadian-made foods and products. Choosing local products keeps Albertans’ hard-earned dollars in our province. Whether it is farm-fresh vegetables, potatoes, honey, craft beer, frozen food or our world-renowned beef, Alberta has an abundance of fresh foods produced right on our doorstep.

Quick facts

  • This summer, Albertans can support local at more than 150 farmers’ markets across the province and meet the folks who make, bake and grow our food.
  • In March 2023, the Alberta government launched the ‘Made in Alberta’ voluntary food and beverage labelling program to support local agriculture and food sectors.
  • Through direct connections with processors, the program has created the momentum to continue expanding consumer awareness about the ‘Made in Alberta’ label to help shoppers quickly identify foods and beverages produced in our province.
  • Made in Alberta product catalogue website

 

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