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Facebook’s New Free Speech Policy Shows Business Getting Back to Business

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Reason.com - Free Minds and Free Markets

Big tech seems to be getting out of the censorship business, and it’s about time. After years of increasingly awkward attempts to placate demands from activist groups and the government to suppress allegedly hateful speech and an amorphous category of “disinformation,” Facebook owner Meta is joining X (formerly Twitter) in substituting user-generated community notes on contested posts for top-down muzzling. There’s no doubt that political shifts in the U.S. heavily influenced the rediscovery of respect for free speech. But whatever the reason, we should celebrate the change and work to make it permanent.

Succumbing to Pressure To Censor

“After Trump first got elected in 2016, the legacy media wrote nonstop about how misinformation was a threat to democracy,” Meta CEO Mark Zuckerberg announced in a January 7 video. “We tried in good faith to address those concerns without becoming the arbiters of truth. But the fact-checkers have just been too politically biased and have destroyed more trust than they’ve created, especially in the U.S.”

“What started as a movement to be more inclusive has increasingly been used to shut down opinions and shut out people with different ideas, and it’s gone too far,” he added.

The implication here is that Zuckerberg and company succumbed to pressure to suppress speech disfavored by the bien pensant class, but rather than satisfying critics, that just fed demand to memory-hole ever more discussion and ideas. The ranks of those demanding that Facebook act as a censor also expanded and became more ominous.

“Even the U.S. government has pushed for censorship,” Zuckerberg noted. “By going after us and other American companies, it has emboldened other governments to go even further.”

This isn’t the first time the Meta CEO has cited government pressure to act as an end-run around the First Amendment’s protections for speech. In an August 26, 2024, letter to the House Judiciary Committee, he revealed that “senior officials from the Biden administration, including the White House, repeatedly pressured our teams for months to censor certain COVID-19 content, including humor and satire.” He also admitted to suppressing reports about Hunter Biden’s laptop at the FBI’s request.

Succumbing to Pressure for Free Speech

By the time of that letter, the backlash against social media censorship was well underway. Elon Musk’s purchase of Twitter (now X) led to the publication of the Twitter files, revealing government pressure on the platform to suppress dissenting ideas. The Facebook files revealed the same of Zuckerberg’s company. U.S. District Court Judge Terry Doughty wrote that government pressure on tech platforms “arguably involves the most massive attack against free speech in United States’ history.” These revelations vindicated complaints by critics of pandemic policy, conservatives, libertarians, and other dissenters that their efforts to communicate were being deleted, shadow-banned, and otherwise censored.

As early as 2020, Pew Research pollsters found “roughly three-quarters of U.S. adults say it is very (37%) or somewhat (36%) likely that social media sites intentionally censor political viewpoints that they find objectionable.”

Which is to say, tech companies’ efforts to escape pressure over allowing users to publish “misinformation” wildly backfired. They came under more pressure than ever from those who objected—often rightly—that they were just trying to share information that others didn’t like.

If pressure led to censorship, it has also led to its reversal. That’s especially clear as Republicans pushed to allow lawsuits over online muzzling and then-candidate (now President-elect) Donald Trump thuggishly threatened Zuckerberg with “life in prison” for his company’s activities.

Zuckerberg even acknowledges bowing to shifting political winds, saying, “the recent elections also feel like a cultural tipping point towards once again prioritizing speech.”

Whatever Mark Zuckerberg’s actual beliefs about freedom of speech, having once given in to political pressure to censor, he’s now succumbing to political pressure to end censorship. As journalist and date-cruncher Nate Silver puts it, “perhaps it’s the right move for the wrong reasons.” It’s quite likely that the Meta CEO’s motivations are pragmatic rather than principled. But at least he’s making the right move.

Zuckerberg now says he’ll follow in the footsteps of Elon Musk, who was the first tech tycoon to push back against pressures for censorship, first in public statements and then in his acquisition of Twitter.

“First, we’re going to get rid of fact-checkers and replace them with community notes, similar to X, starting in the U.S.,” he noted in his video statement. He also promised to get rid of restrictions on “topics like immigration and gender” that were previously subject to scrutiny for alleged wrongthink, focus the attention of automated filters on explicitly illegal content rather than general discourse, and stop deemphasizing political content. Facebook will also move its moderation teams out of the ideological hothouse of California to Texas—arguably just a different ideological hothouse, though one better aligned with a country that just voted as it did and generally favors free speech over Big Brother.

Meta Joins Other Companies, Steps Back from Political Alliances

In backing away from a default affiliation with one faction of American politics as well as the government, Zuckerberg joins not just Musk but also executives at other companies who are jettisoning brief flirtations with trendy causes.

“Walmart is ending some of its diversity programs, the latest big company to shift gears under pressure from a conservative activist,” The Wall Street Journal’s Sarah Nassauer reported in November. The article attributed the shift to public pressure which “has successfully nudged other companies including retailer Tractor Supply and manufacturers Ford and Deere to back away from diversity efforts and other topics.”

That report came after the election put Republicans back on top, but the cultural winds had already shifted direction. Bloomberg reported in March that “Wall Street’s DEI retreat has officially begun.” A few months later, the financial news service noted a decline in interest in environmental, social, and governance investment guidelines associated, like DEI, with the political left.

As in Zuckerberg’s case, it’s not obvious that the business executives in question had a sincere commitment to the causes they now reject, or that their principles, should they have any, have changed. Instead, they seem to belatedly recognize that allying with one faction in a divided society inevitably alienates others. That’s dangerous when the fortunes of factions inevitably rise and fall, and when potential customers can be found across the political spectrum.

By taking their companies out of the political fray and acknowledging their customers’ right to disagree with one another and with the government, Mark Zuckerberg and other business leaders can leave us room to work out our differences in a free society without worrying so much whether the people to whom we give our money are friends or foes.

 

Business

Canada Revenue Agency has found a way to hit “Worse Than Rock Bottom”

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From Conservative Part Communications

Last month, Carney’s Minister responsible for the Canada Revenue Agency (CRA) debuted their new slogan: “It can’t get much worse than it is now.” Today, the Auditor General reported that under the Liberals, it has.

Over the 2024/25 period, only 18 per cent of callers were able to reach a CRA agent within 15 minutes, a far cry from the target of 65 per cent of callers. In June, the numbers plunged to just 5 per cent of callers able to get through within the service standard of 15 minutes.

The average wait time took over half an hour, double what it was the year prior. And that was if you were even given the option of getting help. Nearly nine million calls were “deflected” by an automated voice telling Canadians to figure it out themselves, with no option to speak with an agent.

Wait times are so bad that over 7.6 million calls were disconnected before callers were able to reach an agent or be provided automated service. As wait times continue to get worse and worse, Canadians have just given up, evidenced by 2.4 million more abandoned calls over the previous year.

Even when Canadians manage to get hold of an agent, employees regularly fail to provide correct information about personal and business taxes. Auditors found the call centre gave incorrect information 83 per cent of the time when asked general individual tax questions.

Non-specific questions about benefits, including about eligibility, were wrong 44 per cent of the time. Meanwhile, the CRA’s automated chatbot “Charlie”, meant to relieve the call centre, answered only two of six tax-related questions correctly.

“How is it that an organization so important to the smooth functioning of the country is failing to serve Canadians and, as the Auditor General notes, places greater importance on adhering to shift schedules and breaks than on the accuracy and completeness of the information provided?” asked Gérard Deltell, Conservative Shadow Minister for Revenue.

It’s no surprise that complaints about the CRA’s contact centre increased 145 per cent from 2021/22 to 2024/25. Despite this, the Liberals announced they will begin auto-filing taxes for 5.5 million Canadians, automatically enrolling people in benefits the CRA is regularly unable to provide accurate information about.

Worse of all, the cost of the CRA’s call centre has ballooned from $50 million over 10 years in 2015 to $190 million. The total cost is projected to continue rising to $214 million over the next two years, a more than 320 per cent increase from the original contracted amount.

Meanwhile, Auditors found “there was no process documented or followed to ensure that amounts invoiced … were accurate and reflected the services received,” and that there was “little evidence that invoice details were appropriately reviewed and approved by … the Canada Revenue Agency prior to issuing payment.”

The Liberals have delivered higher taxes and higher costs with worse service for Canadians. We deserve better than continued Liberal failures. Conservatives will continue holding Carney accountable and fight to cut taxes and waste so Canadians keep more of what they earn.

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Canada has fewer doctors, hospital beds, MRI machines—and longer wait times—than most other countries with universal health care

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From the Fraser Institute

By Mackenzie Moir

Despite a relatively high level of spending, Canada has significantly fewer doctors, hospital beds, MRI machines and CT scanners compared to other countries with universal health care, finds a new study released today by the Fraser Institute, an independent, non-partisan Canadian public policy think-tank.

“There’s a clear imbalance between the high cost of Canada’s health-care system and the actual care Canadians receive in return,” said Mackenzie Moir, senior policy
analyst at the Fraser Institute and author of Comparing Performance of Universal Health-Care Countries, 2025.

In 2023, the latest year of available comparable data, Canada spent more on health care (as a percentage of the economy/GDP, after adjusting for population age) than
most other high-income countries with universal health care (ranking 3rd out of 31 countries, which include the United Kingdom, Australia and the Netherlands).
And yet, Canada ranked 27th (of 30 countries) for the availability of doctors and 25th (of 30) for the availability of hospital beds.

In 2022, the latest year of diagnostic technology data, Canada ranked 27th (of 31 countries) for the availability of MRI machines and 28th (of 31) for CT scanners.
And in 2023, among the nine countries with universal health-care systems included in the Commonwealth Fund’s International Health Policy Survey, Canada ranked last for the percentage of patients able to make same- or next-day appointments when sick (22 per cent) and had the highest percentage of patients (58 per cent) who waited two months or more for non-emergency surgery. For comparison, the Netherlands had much higher rates of same- or next-day appointments (47 per cent) and much lower waits of two months or more for non-emergency surgery (20 per cent).

“To improve health care for Canadians, our policymakers should learn from other countries around the world with higher-performing universal health-care systems,”
said Nadeem Esmail, director of health policy at the Fraser Institute.

Comparing Performance of Universal Health Care Countries, 2025

  • Of the 31 high-income universal health-care countries, Canada ranks among the highest spenders, but ranks poorly on both the availability of most resources and access to services.
  • After adjustments for differences in the age of the population of these 31 countries, Canada ranked third highest for spending as a percentage of GDP in 2023 (the most recent year of comparable data).
  • Across 13 indictors measured, the availability of medical resources and timely access to medical services in Canada was generally below that of the average OECD country.
  • In 2023, Canada ranked 27th (of 30) for the relative availability of doctors and 25th (of 30) for hospital beds dedicated to physical care. In 2022, Canada ranked 27th (of 31) for the relative availability of Magnetic Resonance Im-aging (MRI) machines, and 28th (of 31) for CT scanners.
  • Canada ranked last (or close to last) on three of four indicators of timeliness of care.
  • Notably, among the nine countries for which comparable wait times measures are available, Canada ranked last for the percentage of patients reporting they were able to make a same- or next-day appointment when sick (22%).
  • Canada also ranked eighth worst for the percentage of patients who waited more than one month to see a specialist (65%), and reported the highest percentage of patients (58%) who waited two months or more for non-emergency surgery.
  • Clearly, there is an imbalance between what Canadians get in exchange for the money they spend on their health-care system.

Mackenzie Moir

Senior Policy Analyst, Fraser Institute
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