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CBSA Union president – ArriveCan wasn’t needed

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11 minute read

PACP’s Meeting No. 105 sheds light on the profound inefficiencies plaguing the Trudeau administration, as Mark Weber testifies on the ArriveCan’s failures and the cultural rot within the CBSA

In the latest episode of the ongoing saga that encapsulates the depth of dysfunction under the Trudeau administration, Meeting No. 105 of the PACP – Standing Committee on Public Accounts unfolded in what can only be described as a monumental barn burner. The spotlight shone intensely on Mark Weber, the resolute President of the Customs and Immigration Union, who took the stand to expose the underbelly of inefficiency and mismanagement festering with the ArriveCan from the perspective from his members on the ground.

In a testament to the burgeoning controversy, Weber’s testimony sliced through the facade of bureaucratic efficiency, laying bare the consequences of a government more concerned with image than substance. The ArriveCan debacle, with its spiraling $60 million expenditure, stands as a glaring symbol of the Trudeaus approach: reckless spending which is severely lacking accountability.

The session was a spectacle of irony and disarray that bordered on the comedic, as the theater of government dysfunction unfolded before our very eyes. Amidst the turmoil, Liberal MP Brenda Shanahan stood up, emblematic of the coalition’s unwavering detachment from reality, posing the question to Mark Weber:

“Can you please tell us what you have heard from your union members in terms of how ARRIVE can provide efficiencies to the previous paper-based system?”

Before diving into Weber’s response, it’s crucial to note the backdrop against which this farce was set. Here we had the Liberal party, clinging with desperate fingers to the thin reed of “efficiency,” as if this single word could magically overshadow the colossal sum of $60 million funneled into the abyss for an app that, as it turns out, was about as necessary as a screen door on a submarine.

Mark Weber’s response was as pointed as it was illuminating, a stark contrast to the fluff and bluster we’ve come to expect from the powers that be.

“In terms of the information that we needed for our purposes for customs officers, really all we needed was to be able to verify that the person was vaccinated, which everyone was able to do simply by showing us their vaccination on their phone or a printed-out copy.”

There it was, the moment of truth – the revelation that the taxpayer, the everyday Canadian, had been bilked out of $60 million for a redundant app, an app that wasn’t even a requirement in the practical conduct of our border security.

Weber then laid bare the operational fiasco that was the app’s implementation. The hours squandered on the ground, the bureaucratic hoops jumped through for information that seemed to serve no one, certainly not the Canadian public.

“It seemed like we were spending our time collecting information for others that in large part we don’t know or don’t think was used,”

he dissected mercilessly. And then came the kicker, the detail that should make every Canadian’s blood boil:

“As far as I know, no one verified where anyone was staying. You know, the hundreds of hours that our officers spent helping people collect this information at the border we don’t believe was really used at all.”

Mark was probed about another critical aspect: the training—or lack thereof—that his union members received on the proper use of the ArriveCan app. With a shake of his head, Mark’s response was disheartening but unsurprising. The training was minimal, leaving border guards underprepared and travelers equally bewildered. This lack of instruction exacerbated an already tense situation, pitting frustrated travelers against equally frustrated border personnel, a recipe for chaos and inefficiency at our nation’s gateways.

Mark didn’t stop there. He acknowledged that while technology can be a powerful ally, it is not a panacea for all woes. He underscored a fundamental truth: an app is merely a tool, and like all tools, its effectiveness is contingent upon the skill and expertise of those wielding it. In the realm of national security and border control, this means boots on the ground—trained, knowledgeable personnel ready to act. Mark stressed that despite the high hopes pegged on technological advancements like automated passport checkouts, these innovations have not significantly reduced wait times at airports. The anticipated streamline and efficiency, much vaunted by proponents of the app, have yet to materialize in any tangible form.

This situation leaves us with a glaring juxtaposition: on one side, a government heralding the dawn of a new, tech-savvy era in border management; on the other, the stark reality of frontline workers grappling with underpreparedness and ineffective tools. The mismatch between the glittering ideal and the gritty reality underscores a profound disconnect.

Mark painted a picture of an organization beset by inefficiency and bureaucratic bloat. He described a surreal scenario where the hierarchy was so top-heavy that there were instances of four superintendents tasked with supervising merely two employees. This, he argued, was indicative of a toxic culture that not only hampered operational effectiveness but also left little room for accountability.

More alarmingly, Mark highlighted a significant gap in the organization’s framework: the lack of whistleblower protection. This absence of safeguards for those willing to speak out against malpractices further entrenched the culture of silence and complicity, stifling any potential for reform or improvement from within.

In response to these criticisms, the Liberals and NDP, now bound in a coalition, deflected by invoking the specter of the Harper era, suggesting that the policies instituted during his tenure continued to cast a long shadow over the CBSA. However, this attempt to pivot away from current issues falls flat. The reality is, with the power and mandate to govern, the coalition could have engaged with the union or the CBSA long ago to address and reverse any contentious Harper-era policies. Yet, they chose inaction.

My fellow Canadians, as we close this chapter, let’s reflect on a critical issue that has metastasized within our public institutions—a malignancy that threatens the very integrity of our governance: the lack of whistleblower protection.

This deficiency, a silent but deadly cancer, undermines the moral and operational foundation of our services. When our dedicated public servants, those tasked with safeguarding the public good, stand muted, crippled by the fear of reprisal, we face a grave crisis. How can we expect improvement or rectitude within our systems if those witnessing wrongdoings remain shackled by fear? A system that stifles the courageous voices calling out corruption or malpractice is a system that has failed its people.

Consider the case of Luc Sabourin, a former employee of the CBSA. His experience is a stark illustration of this systemic failure. Sabourin spoke out, did his civic duty by reporting wrongdoing within his organization. But what reward did his honesty fetch? Bullying, ostracization, and a clear message: silence is safer than integrity. This is the dire consequence of a system that fails to shield its truth-tellers.

This, my fellow Canadians, is unacceptable. It’s high time we demand more than just superficial changes and empty promises from the Liberals and the NDP. Mere band-aid solutions and deflections to past administrations will not heal the deep-seated issues within our governance. The controversies swirling around instruments like ArriveCan and the toxic culture within the CBSA demand rigorous scrutiny, not mere sidestepping or finger-pointing. The swamp of corruption and malaise within our government requires draining, not mere change of guards or partisan rhetoric. Pierre Poilievre and his team, along with every conscientious lawmaker and citizen, must grab their metaphorical shovels. It’s time to excavate the entrenched bog of mismanagement and cleanse the festering wound of corruption that plagues our country.

Let this be a call to action: a plea for transparency, accountability, and genuine reform. For the health of our democracy, for the integrity of our institutions, and for the well-being of every Canadian, the time to act is now. Let’s unite in this critical endeavor to rejuvenate our system, to transform it into one that truly serves, protects, and represents us all.

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2025 Federal Election

‘I’m Cautiously Optimistic’: Doug Ford Strongly Recommends Canada ‘Not To Retaliate’ Against Trump’s Tariffs

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From the Daily Caller News Foundation

By Jason Cohen

Ontario Premier Doug Ford urged Canadian Prime Minister Mark Carney to avoid retaliation against the tariffs President Donald Trump announced on Wednesday.

Trump announced in the White House Rose Garden that he would impose “a minimum baseline tariff of 10%” on all goods entering the United States, with Canada not being included on the list of countries with higher rates. When asked about what Canada’s response would be on “Bloomberg: Balance of Power,” Ford said he was “cautiously optimistic” about Canada’s omission from the higher-tier tariffs and emphasized the importance of a cooperative relationship with the U.S.

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“Well, let’s see where these tariffs go. I’m cautiously optimistic that I never saw Canada or Mexico on that list. And it just goes to show you two great countries working together, collaborating together and building relationships,” Ford said. “So again, I’m cautiously optimistic. I think if that’s the case, it’s the right thing for both the U.S and Canada.”

Host Kailey Leinz noted that there are currently tariffs on Canada in place as well as an exemption for goods that are in compliance with the U.S.-Mexico-Canada Agreement (USMCA).

“Does that mean, sir, at least in your mind, that it wouldn’t be appropriate for Canada to retaliate for this at this time?” Leinz asked.

“That is correct. If that’s the case, then I would highly recommend to the prime minister not to retaliate. And let’s carry on a strong relationship,” Ford answered. “Let’s build the American-Canadian fortress around both countries and be the wealthiest, most prosperous, safest two countries in the world.”

Trump declared a national emergency to levy a slew of reciprocal tariffs on what he has deemed “Liberation Day.”

“My fellow Americans, this is Liberation Day, April 2, 2025, will forever be remembered as the day American industry was reborn, the day America’s destiny was reclaimed, and the day that we began to make America wealthy again,” Trump said.

The president also announced that he would proceed with implementing a 25% tariff on “all foreign-made automobiles” that will take effect at midnight.

Ford in March had imposed a 25% surcharge on electricity to New York, Michigan and Minnesota, but promptly rescinded the policy and apologized to Americans on WABC’s “Cats & Cosby” radio show the following day. The tariffs were a retaliatory measure against Trump’s flurry of tariffs against Canada since starting his second term.

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2025 Federal Election

Liberal MP resigns after promoting Chinese government bounty on Conservative rival

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From LifeSiteNews

By Clare Marie Merkowsky

“I find it incredible that Mark Carney would allow someone to run for his party that called for a Canadian citizen to be handed over to a foreign government on a bounty,” he said at a recent rally. “What does that say about whether Mark Carney would protect Canadians?”

Liberal MP candidate Paul Chiang has dropped out of the running after being exposed for suggesting Canadians turn in a Conservative Party candidate to the Chinese consulate to collect a bounty placed on the man by the communist regime.

In an March 31 statement, Chiang, the Liberal candidate for the Markham-Unionville riding, announced his departure from the race after a video of him suggesting a bounty could be claimed for Conservative candidate Joe Tay by handing him over to Chinese authorities circulated on social media. The Royal Canadian Mounted Police have announced they are “probing” the comments.

“I am proud of what we have achieved together and I remain deeply grateful for the trust placed in me,” he said. “This is a uniquely important election with so much at stake for Canadians. As the Prime Minister and Team Canada work to stand up to President Trump and protect our economy, I do not want any distractions in this critical moment.”

 

“That’s why I’m standing aside as our 2025 candidate in our community of Markham-Unionville,” he announced.

Chiang’s resignation follows backlash from Conservatives and Canadians alike when a January video from a news conference with Chinese-language media in Toronto resurfaced.

In the video, Chiang jokingly suggested that Tay, his then-Conservative rival for the Markham–Unionville riding, could be turned over to the Chinese Consulate General in Toronto in return for $1-million Hong Kong dollar bounty, about $183,000 CAD.

 

Conservative Party leader Pierre Poilievre was quick to call out Chiang’s suggestion and blasted Prime Minister Mark Carney for keeping him on the ballot.

Chiang has since apologized for his suggestion on both social media and personally to Tay.

“Today, I spoke with Joseph Tay, the Conservative candidate for Don Valley North, to personally apologize for the comments that I made this past January,” he wrote in a March 30 X post.

 

“It was a terrible lapse of judgement. I recognize the severity of the statement and I am deeply disappointed in myself,” he continued.

Carney has said remarkably little regarding the situation. First, he refused to fire the Liberal candidate, referring to Chiang’s statement as a “terrible lapse of judgment.”

“He’s made his apology. He’s made it to the public, he’s made it to the individual concerned, he’s made it directly to me, and he’s going to continue with his candidacy,” Carney said. “He has my confidence.”

Then, following the announcement of Chaing’s resignation, Carney told reporters that it was time to “move on” and that he would “leave it at that.”

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