Red Deer
Cause determined, Boil Water Advisory ends
BWA Update: Cause of service disruption determined, boil water advisory lifted
(Red Deer, Alberta)The boil water advisory for the West Park and West Lake neighbourhoods was lifted after multiple clear samples and consultation with Alberta Health Services.
At approximately 9:30 p.m. on November 20, 2018, residents in multiple neighbourhoods reported little to no water pressure. Water was restored by 10:35 p.m. to all affected areas, and crews flushed affected areas and took samples to ensure water quality.
Environmental Services has investigated the cause and determined that an uninterrupted power supply failure in the control system resulted in a total system shut down. Pumps at the booster station and Water Treatment Plant were manually turned on, and water pressure was restored within 20 minutes of the failure.
After a disruption of this nature, lines can be disturbed with sediment. Though the water is safe, residents are encouraged to run taps for five minutes to flush their lines.
If you have questions or concerns, please contact Environmental Services at 403-342-8750.
For more information, please contact:
Tim Ainscough
Environmental Services
The City of Red Deer
403-342-8750
Communications & Strategic Planning
The City of Red Deer
403-342-8147
BACKGROUND:
November 20, 2018
The City of Red Deer is issuing a precautionary boil water advisory for the West Park and West Lake neighbourhoods after the water service disruption that occurred Tuesday night.
At approximately 9:30 p.m. on November 20, 2018, residents in multiple neighbourhoods reported little to no water pressure. Water was restored by 10:35 p.m. to all affected areas, however the West Park and West Lake neighbourhoods are still experiencing low water pressure. The neighbourhood is under advisory until further notice.
The water is safe; however, residents are encouraged to run taps for five minutes to flush any sediment that may have been disturbed in the lines. Water should return to normal after flushing. Crews will also be flushing all affected areas and taking samples to ensure water quality.
City of Red Deer
City of Red Deer Employee Honoured with Bob Stollings Memorial Award for Outstanding Contributions
Annette Scheper, Community & Program Facilitator in the Safe & Healthy Communities Department is The City’s 2025 recipient of the Bob Stollings Memorial Award.
The Bob Stollings Memorial Award is given out each year to a City employee who displays outstanding performance in alignment with The City’s RISE cornerstone values – respect, integrity, service and excellence. Nominations for the award are submitted by fellow coworkers detailing the employee’s achievements professionally and interpersonally, along with letters of support. The award is considered a great honour among City staff.
With an impressive 22-year career, Annette has played a pivotal role in shaping Red Deer’s cultural and special events landscape. Her leadership and innovation have brought thousands of successful events to life, creating lasting traditions that enrich the lives of residents. Her commitment to excellence and resourcefulness has ensured that community initiatives are inclusive, accessible, and impactful.
One of Annette’s most notable achievements is the development of the Community Loan Program, which provides essential resources for local groups, contributing an annual value of $86,778.95 back into the community. In addition, she has successfully led and executed a variety of large-scale events, demonstrating remarkable problem-solving skills and a dedication to sustainability. From creating elaborate event designs with repurposed materials to managing complex logistics, she continuously sets the standard for excellence.
“Annette exemplifies the best of our organization,” said City Manager, Tara Lodewyk. “Her unwavering dedication, innovative thinking, and ability to bring people together has made a profound impact on our city. This award is a testament to her hard work and passion for creating meaningful experiences for our community.”
The Bob Stollings Memorial Award was first established in 1985 and is presented every year to honour Robert (Bob) E. Stollings, a loyal and dedicated City employee from 1960-1984.
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