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Monogram Coffee & #CommunityOverCOVID – Calgary Supports Local

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As the COVID-19 crisis continues to sweep the nation and the globe, companies across Canada have continued to respond with a number of initiatives designed to support essential workers and foster community connection. There have been countless supply donations for hospitals, free meal initiatives for healthcare workers and long-distance truckers, local support movements in solidarity with local business owners, and more. The individual and corporate responses to the impacts of the virus have been something of a sunbeam during these strange and uncertain times. 

As a result, social media has seen a surge in locally-based community trends and hashtags such as #SupportLocal, #ThankATrucker and #CommunityOverCOVID. There have been countless heartwarming stories surrounding local businesses and the people of Calgary – but what does it really mean to support one another in the face of COVID-19? What is #CommunityOverCOVID?

 

Jeremy Ho, Cofounder of Monogram Coffee, shares the impact of COVID-19 on their day-to-day operations and thanks the people of Calgary for coming together to continue their support. 

Since the launch of their original Altadore location in 2015, Monogram has been committed to serving the Calgary community through coffee and has always placed the wellbeing of their customers and team at the forefront. That’s why, in an early effort to minimize the risk of COVID-19, all three Monogram Coffee locations were some of the first businesses in the city to close their doors. 

Monogram transitioned to online alternatives with free shipping options as a way to remain connected with the community while putting public health and safety first. The public response to this adjustment has been overwhelmingly positive, according to Ho. “People appreciate still being able to get the coffee they love, delivered directly to their homes.”

Not only have people continued to buy Monogram coffee online, the shop’s email and social platforms have been continually flooded with notes of encouragement and thanks. “Customers have also been purchasing gift cards,” says Ho, “as their way of saying ‘don’t worry, we will come back when this is over’”.  

 

Grateful for the sense of community and determined to give back, Monogram Coffee launched an initiative at the beginning of April to provide frontline workers with free coffee. Relying on a public nomination system, Monogram has sent coffee to hundreds of workers around the city as their way of saying thanks. “This is beyond coffee, food, anything,” says Ho, “We have to stay together as a community and make an effort to support each other, our workers, and all our great local businesses.” 

 

Monogram Coffee’s story is just one of many others like it. In Calgary, during these strange times, #CommunityOverCOVID is an entire city coming together to look after its most vulnerable members. It is loyalty and love between businesses and customers, it is personalized thank you notes on every take-out order and signs of support in front windows, it is donations to hospitals and essential workers. It is stories like this one that highlight Calgary’s character and reminds us that as long as we look after one another, things will be okay again.

Business

CBC’s business model is trapped in a very dark place

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The Audit

 

 David Clinton

I Testified Before a Senate Committee About the CBC

I recently testified before the Senate Committee for Transport and Communications. You can view that session here. Even though the official topic was CBC’s local programming in Ontario, everyone quickly shifted the discussion to CBC’s big-picture problems and how their existential struggles were urgent and immediate. The idea that deep and fundamental changes within the corporation were unavoidable seemed to enjoy complete agreement.

I’ll use this post as background to some of the points I raised during the hearing.

You might recall how my recent post on CBC funding described a corporation shedding audience share like dandruff while spending hundreds of millions of dollars producing drama and comedy programming few Canadians consume. There are so few viewers left that I suspect they’re now identified by first name rather than as a percentage of the population.

Since then I’ve learned a lot more about CBC performance and about the broadcast industry in general.

For instance, it’ll surprise exactly no one to learn that fewer Canadians get their audio from traditional radio broadcasters. But how steep is the decline? According to the CRTC’s Annual Highlights of the Broadcasting Sector 2022-2023, since 2015, “hours spent listening to traditional broadcasting has decreased at a CAGR of 4.8 percent”. CAGR, by the way, stands for compound annual growth rate.

Dropping 4.8 percent each year means audience numbers aren’t just “falling”; they’re not even “falling off the edge of a cliff”; they’re already close enough to the bottom of the cliff to smell the trees. Looking for context? Between English and French-language radio, the CBC spends around $240 million each year.

Those listeners aren’t just disappearing without a trace. the CRTC also tells us that Canadians are increasingly migrating to Digital Media Broadcasting Units (DMBUs) – with numbers growing by more than nine percent annually since 2015.

The CBC’s problem here is that they’re not a serious player in the DMBU world, so they’re simply losing digital listeners. For example, of the top 200 Spotify podcasts ranked by popularity in Canada, only four are from the CBC.

Another interesting data point I ran into related to that billion dollar plus annual parliamentary allocation CBC enjoys. It turns out that that’s not the whole story. You may recall how the government added another $42 million in their most recent budget.

But wait! That’s not all! Between CBC and SRC, the Canada Media Fund (CMF) ponied up another $97 million for fiscal 2023-2024 to cover specific programming production budgets.

Technically, Canada Media Fund grants target individual projects planned by independent production companies. But those projects are usually associated with the “envelope” of one of the big broadcasters – of which CBC is by far the largest. 2023-2024 CMF funding totaled $786 million, and CBC’s take was nearly double that of their nearest competitor (Bell).

But there’s more! Back in 2016, the federal budget included an extra $150 million each year as a “new investment in Canadian arts and culture”. It’s entirely possible that no one turned off the tap and that extra government cheque is still showing up each year in the CBC’s mailbox. There was also a $93 million item for infrastructure and technological upgrades back in the 2017-2018 fiscal year. Who knows whether that one wasn’t also carried over.

So CBC’s share of government funding keeps growing while its share of Canadian media consumers shrinks. How do you suppose that’ll end?

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Can’t afford Rent? Groceries for your kids? Trudeau says suck it up and pay the tax!

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Watch Canada’s Prime Minister tell an anti-poverty group, your ability to buy “groceries for my kids” is less important than sacrificing to pay his carbon tax.

In case you still thought there might be even the tiniest chance Justin Trudeau might come around.. well this settles it. He is as they say, ‘beyond the pale’.

Sure we’ve pieced this together over the last number of years, but it’s still SHOCKING to see him say it directly, proclaim it proudly. This week Trudeau received applause from an audience of the intellectually suffering at something called the “Global Citizen Now” panel discussion on the sidelines of the G20 Leaders’ Summit in Rio.

Much appreciation for the first short video below to Opposition Leader Pierre Poilievre who shared his ferocious reaction to Trudeau’s anti-human comments, challenging the current PM to call an immediate election.

Or course there will be no quick election call. To Justin, it’s more important to cling to the undercarriage of a taxpayer funded jet so he can fly the globe stunning audiences unfortunately already stunned by their utter terror of losing the planet.

In their horror at their inability to turn the switch off and let us all freeze/starve to death this winter, they applaud lovingly for their intellectual leader/sock model as he describes how hard it is to convince angry, hungry people they really need to suck it up.

If only he read a history book.. any history book.. apologies, any book at all. Truly even spending some time with the literary version of an Al Gore video rant would at lest keep JT occupied so he couldn’t speak for a few moments. I’m pretty sure every time he opens his mouth, the temperature in Canada rises as millions of frustrated hotheads (hello there) explode, spewing steam high up into the upper atmosphere where water particles do much more damage to our planet than the final exhaling of a non grocery-eating-planet-loving-Canadian.

Watch Pierre Poilievre’s video and assuage the ensuing headache by mapping out your route to a polling booth. If this doesn’t sell a couple of those ‘Axe the Tax’ shirts for the Poilievre team, well.. enjoy your stroll to the foodbank.

Here’s a link to his entire discussion. If you have a strong stomach and 20 minutes of your life to donate to a higher cause… No silly, not the intended cause of the anti-poverty group… But to the intellectual cause of understanding just how twisted the logic has become for those who fly around the world to wine and dine, only to break long enough to tell us they think it’s perfectly fine if we can’t buy groceries for our kids.

By the way, please save a bit of your shock and disappointment for the hapless host of the ‘anti-poverty’ Global Citizen. This was apparently on the sidelines of a G20 Summit.  I would expect this drivel to be called out at a respectable middle school debate. Apparently the ‘anti-poverty’ Global Citizen people aren’t overly concerned with poverty. Do we need to say that not being able to afford groceries is in fact THE definition of poverty?  Or course not. It would be much easier for them to change their name to Former Global Citizens.

You were warned.

Prime Minister Justin Trudeau sits down for a conversation with Michael Scheldrick, co-founder of the anti-poverty group Global Citizen, on the sidelines of the G20 Leaders’ Summit Rio de Janeiro, Brazil.

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