National
CBSA Union president – ArriveCan wasn’t needed

PACP’s Meeting No. 105 sheds light on the profound inefficiencies plaguing the Trudeau administration, as Mark Weber testifies on the ArriveCan’s failures and the cultural rot within the CBSA
In the latest episode of the ongoing saga that encapsulates the depth of dysfunction under the Trudeau administration, Meeting No. 105 of the PACP – Standing Committee on Public Accounts unfolded in what can only be described as a monumental barn burner. The spotlight shone intensely on Mark Weber, the resolute President of the Customs and Immigration Union, who took the stand to expose the underbelly of inefficiency and mismanagement festering with the ArriveCan from the perspective from his members on the ground.
In a testament to the burgeoning controversy, Weber’s testimony sliced through the facade of bureaucratic efficiency, laying bare the consequences of a government more concerned with image than substance. The ArriveCan debacle, with its spiraling $60 million expenditure, stands as a glaring symbol of the Trudeaus approach: reckless spending which is severely lacking accountability.
The session was a spectacle of irony and disarray that bordered on the comedic, as the theater of government dysfunction unfolded before our very eyes. Amidst the turmoil, Liberal MP Brenda Shanahan stood up, emblematic of the coalition’s unwavering detachment from reality, posing the question to Mark Weber:
“Can you please tell us what you have heard from your union members in terms of how ARRIVE can provide efficiencies to the previous paper-based system?”
Before diving into Weber’s response, it’s crucial to note the backdrop against which this farce was set. Here we had the Liberal party, clinging with desperate fingers to the thin reed of “efficiency,” as if this single word could magically overshadow the colossal sum of $60 million funneled into the abyss for an app that, as it turns out, was about as necessary as a screen door on a submarine.
Mark Weber’s response was as pointed as it was illuminating, a stark contrast to the fluff and bluster we’ve come to expect from the powers that be.
“In terms of the information that we needed for our purposes for customs officers, really all we needed was to be able to verify that the person was vaccinated, which everyone was able to do simply by showing us their vaccination on their phone or a printed-out copy.”
There it was, the moment of truth – the revelation that the taxpayer, the everyday Canadian, had been bilked out of $60 million for a redundant app, an app that wasn’t even a requirement in the practical conduct of our border security.
Weber then laid bare the operational fiasco that was the app’s implementation. The hours squandered on the ground, the bureaucratic hoops jumped through for information that seemed to serve no one, certainly not the Canadian public.
“It seemed like we were spending our time collecting information for others that in large part we don’t know or don’t think was used,”
he dissected mercilessly. And then came the kicker, the detail that should make every Canadian’s blood boil:
“As far as I know, no one verified where anyone was staying. You know, the hundreds of hours that our officers spent helping people collect this information at the border we don’t believe was really used at all.”
Mark was probed about another critical aspect: the training—or lack thereof—that his union members received on the proper use of the ArriveCan app. With a shake of his head, Mark’s response was disheartening but unsurprising. The training was minimal, leaving border guards underprepared and travelers equally bewildered. This lack of instruction exacerbated an already tense situation, pitting frustrated travelers against equally frustrated border personnel, a recipe for chaos and inefficiency at our nation’s gateways.
Mark didn’t stop there. He acknowledged that while technology can be a powerful ally, it is not a panacea for all woes. He underscored a fundamental truth: an app is merely a tool, and like all tools, its effectiveness is contingent upon the skill and expertise of those wielding it. In the realm of national security and border control, this means boots on the ground—trained, knowledgeable personnel ready to act. Mark stressed that despite the high hopes pegged on technological advancements like automated passport checkouts, these innovations have not significantly reduced wait times at airports. The anticipated streamline and efficiency, much vaunted by proponents of the app, have yet to materialize in any tangible form.
This situation leaves us with a glaring juxtaposition: on one side, a government heralding the dawn of a new, tech-savvy era in border management; on the other, the stark reality of frontline workers grappling with underpreparedness and ineffective tools. The mismatch between the glittering ideal and the gritty reality underscores a profound disconnect.
Mark painted a picture of an organization beset by inefficiency and bureaucratic bloat. He described a surreal scenario where the hierarchy was so top-heavy that there were instances of four superintendents tasked with supervising merely two employees. This, he argued, was indicative of a toxic culture that not only hampered operational effectiveness but also left little room for accountability.
More alarmingly, Mark highlighted a significant gap in the organization’s framework: the lack of whistleblower protection. This absence of safeguards for those willing to speak out against malpractices further entrenched the culture of silence and complicity, stifling any potential for reform or improvement from within.
In response to these criticisms, the Liberals and NDP, now bound in a coalition, deflected by invoking the specter of the Harper era, suggesting that the policies instituted during his tenure continued to cast a long shadow over the CBSA. However, this attempt to pivot away from current issues falls flat. The reality is, with the power and mandate to govern, the coalition could have engaged with the union or the CBSA long ago to address and reverse any contentious Harper-era policies. Yet, they chose inaction.
My fellow Canadians, as we close this chapter, let’s reflect on a critical issue that has metastasized within our public institutions—a malignancy that threatens the very integrity of our governance: the lack of whistleblower protection.
This deficiency, a silent but deadly cancer, undermines the moral and operational foundation of our services. When our dedicated public servants, those tasked with safeguarding the public good, stand muted, crippled by the fear of reprisal, we face a grave crisis. How can we expect improvement or rectitude within our systems if those witnessing wrongdoings remain shackled by fear? A system that stifles the courageous voices calling out corruption or malpractice is a system that has failed its people.
Consider the case of Luc Sabourin, a former employee of the CBSA. His experience is a stark illustration of this systemic failure. Sabourin spoke out, did his civic duty by reporting wrongdoing within his organization. But what reward did his honesty fetch? Bullying, ostracization, and a clear message: silence is safer than integrity. This is the dire consequence of a system that fails to shield its truth-tellers.
This, my fellow Canadians, is unacceptable. It’s high time we demand more than just superficial changes and empty promises from the Liberals and the NDP. Mere band-aid solutions and deflections to past administrations will not heal the deep-seated issues within our governance. The controversies swirling around instruments like ArriveCan and the toxic culture within the CBSA demand rigorous scrutiny, not mere sidestepping or finger-pointing. The swamp of corruption and malaise within our government requires draining, not mere change of guards or partisan rhetoric. Pierre Poilievre and his team, along with every conscientious lawmaker and citizen, must grab their metaphorical shovels. It’s time to excavate the entrenched bog of mismanagement and cleanse the festering wound of corruption that plagues our country.
Let this be a call to action: a plea for transparency, accountability, and genuine reform. For the health of our democracy, for the integrity of our institutions, and for the well-being of every Canadian, the time to act is now. Let’s unite in this critical endeavor to rejuvenate our system, to transform it into one that truly serves, protects, and represents us all.
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Freedom Convoy
Court Orders Bank Freezing Records in Freedom Convoy Case

A Canadian court has ordered the release of documents that could shed light on how federal authorities and law enforcement worked together to freeze the bank accounts of a protester involved in the Freedom Convoy.
Both the RCMP and TD Bank are now required to provide records related to Evan Blackman, who took part in the 2022 demonstrations and had his accounts frozen despite not being convicted of any crime at the time.
The Justice Centre for Constitutional Freedoms (JCCF) announced the Ontario Court of Justice ruling. The organization is representing Blackman, whose legal team argues that the actions taken against him amounted to a serious abuse of power.
“The freezing of Mr. Blackman’s bank accounts was an extreme overreach on the part of the police and the federal government,” said his lawyer, Chris Fleury. “These records will hopefully reveal exactly how and why Mr. Blackman’s accounts [were] frozen.”
Blackman was arrested during the mass protests in Ottawa, which drew thousands of Canadians opposed to vaccine mandates and other pandemic-era restrictions.
Although he faced charges of mischief and obstructing police, those charges were dismissed in October due to a lack of evidence. Despite this, prosecutors have appealed, and a trial is set to begin on August 14.
At the height of the protests, TD Bank froze three of Blackman’s accounts following government orders issued under the Emergencies Act. Then-Prime Minister Justin Trudeau had invoked the act to grant his government broad powers to disrupt the protest movement, including the unprecedented use of financial institutions to penalize individuals for their support or participation.
In 2024, a Federal Court Justice ruled that Trudeau’s decision to invoke the act had not been justified.
Blackman’s legal team plans to use the newly released records to demonstrate the extent of government intrusion into personal freedoms.
According to the JCCF, this case may be the first in Canada where a criminal trial includes a Charter challenge over the freezing of personal bank accounts under emergency legislation.
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Alberta
‘Far too serious for such uninformed, careless journalism’: Complaint filed against Globe and Mail article challenging Alberta’s gender surgery law

Macdonald Laurier Institute challenges Globe article on gender medicine
The complaint, now endorsed by 41 physicians, was filed in response to an article about Alberta’s law restricting gender surgery and hormones for minors.
On June 9, the Macdonald-Laurier Institute submitted a formal complaint to The Globe and Mail regarding its May 29 Morning Update by Danielle Groen, which reported on the Canadian Medical Association’s legal challenge to Alberta’s Bill 26.
Written by MLI Senior Fellow Mia Hughes and signed by 34 Canadian medical professionals at the time of submission to the Globe, the complaint stated that the Morning Update was misleading, ideologically slanted, and in violation the Globe’s own editorial standards of accuracy, fairness, and balance. It objected to the article’s repetition of discredited claims—that puberty blockers are reversible, that they “buy time to think,” and that denying access could lead to suicide—all assertions that have been thoroughly debunked in recent years.
Given the article’s reliance on the World Professional Association for Transgender Health (WPATH), the complaint detailed the collapse of WPATH’s credibility, citing unsealed discovery documents from an Alabama court case and the Cass Review’s conclusion that WPATH’s guidelines—and those based on them—lack developmental rigour. It also noted the newsletter’s failure to mention the growing international shift away from paediatric medical transition in countries such as the UK, Sweden, and Finland. MLI called for the article to be corrected and urged the Globe to uphold its commitment to balanced, evidence-based journalism on this critical issue.
On June 18, Globe and Mail Standards Editor Sandra Martin responded, defending the article as a brief summary that provided a variety of links to offer further context. However, the three Globe and Mail news stories linked to in the article likewise lacked the necessary balance and context. Martin also pointed to a Canadian Paediatric Society (CPS) statement linked to in the newsletter. She argued it provided “sufficient context and qualification”—despite the fact that the CPS itself relies on WPATH’s discredited guidelines. Notwithstanding, Martin claimed the article met editorial standards and that brevity justified the lack of balance.
MLI responded that brevity does not excuse misinformation, particularly on a matter as serious as paediatric medical care, and reiterated the need for the Globe to address the scientific inaccuracies directly. MLI again called for the article to be corrected and for the unsupported suicide claim to be removed. As of this writing, the Globe has not responded.
Letter of complaint
June 9, 2025
To: The Globe and Mail
Attn: Sandra Martin, standards editor
CC: Caroline Alphonso, health editor; Mark Iype, deputy national editor and Alberta bureau chief
To the editors;
Your May 29 Morning Update: The Politics of Care by Danielle Groen, covering the Canadian Medical Association’s legal challenge to Alberta’s Bill 26, was misleading and ideologically slanted. It is journalistically irresponsible to report on contested medical claims as undisputed fact.
This issue is far too serious for such uninformed, careless journalism lacking vital perspectives and scientific context. At stake is the health and future of vulnerable children, and your reporting risks misleading parents into consenting to irreversible interventions based on misinformation.
According to The Globe and Mail’s own Journalistic Principles outlined in its Editorial Code of Conduct, the credibility of your reporting rests on “solid research, clear, intelligent writing, and maintaining a reputation for honesty, accuracy, fairness, balance and transparency.” Moreover, your principles go on to state that The Globe will “seek to provide reasonable accounts of competing views in any controversy.” The May 29 update violated these principles. There is, as I will show, a widely available body of scientific information that directly contests the claims and perspectives presented in your article. Yet this information is completely absent from your reporting.
The collapse of WPATH’s credibility
The article’s claim that Alberta’s law “falls well outside established medical practice” and could pose the “greatest threat” to transgender youth is both false and inflammatory. There is no global medical consensus on how to treat gender-distressed young people. In fact, in North America, guidelines are based on the Standards of Care developed by the World Professional Association for Transgender Health (WPATH)—an organization now indisputably shown to place ideology above evidence.
For example, in a U.S. legal case over Alabama’s youth transition ban, WPATH was forced to disclose over two million internal emails. These revealed the organization commissioned independent evidence reviews for its latest Standards of Care (SOC8)—then suppressed those reviews when they found overwhelmingly low-quality evidence. Yet WPATH proceeded to publish the SOC8 as if it were evidence-based. This is not science. It is fraudulent and unethical conduct.
These emails also showed Admiral Rachel Levine—then-assistant secretary for Health in the Biden administration—pressured WPATH to remove all lower age recommendations from the guidelines—not on scientific grounds, but to avoid undermining ongoing legal cases at the state level. This is politics, not sound medical practice.
The U.K.’s Cass Review, a major multi-year investigation, included a systematic review of the guidelines in gender medicine. A systematic review is considered the gold standard because it assesses and synthesizes all the available research in a field, thereby reducing bias and providing a large comprehensive set of data upon which to reach findings. The systematic review of gender medicine guidelines concluded that WPATH’s standards of care “lack developmental rigour” and should not be used as a basis for clinical practice. The Cass Review also exposed citation laundering where medical associations endlessly recycled weak evidence across interlocking guidelines to fabricate a false consensus. This led Cass to suggest that “the circularity of this approach may explain why there has been an apparent consensus on key areas of practice despite the evidence being poor.”
Countries like Sweden, Finland, and the U.K. have now abandoned WPATH and limited or halted medicalized youth transitions in favour of a therapy-first approach. In Norway, UKOM, an independent government health agency, has made similar recommendations. This shows the direction of global practice is moving away from WPATH’s medicalized approach—not toward it. As part of any serious effort to “provide reasonable accounts of competing views,” your reporting should acknowledge these developments.
Any journalist who cites WPATH as a credible authority on paediatric gender medicine—especially in the absence of contextualizing or competing views—signals a lack of due diligence and a fundamental misunderstanding of the field. It demonstrates that either no independent research was undertaken, or it was ignored despite your editorial standards.
Puberty blockers don’t ‘buy time’ and are not reversible
Your article repeats a widely debunked claim: that puberty blockers are a harmless pause to allow young people time to explore their identity. In fact, studies have consistently shown that between 98 per cent and 100 per cent of children placed on puberty blockers go on to take cross-sex hormones. Before puberty blockers, most children desisted and reconciled with their birth sex during or after puberty. Now, virtually none do.
This strongly suggests that blocking puberty in fact prevents the natural resolution of gender distress. Therefore, the most accurate and up-to-date understanding is that puberty blockers function not as a pause, but as the first step in a treatment continuum involving irreversible cross-sex hormones. Indeed, a 2022 paper found that while puberty suppression had been “justified by claims that it was reversible … these claims are increasingly implausible.” Again, adherence to the Globe’s own editorial guidelines would require, at minimum, the acknowledgement of the above findings alongside the claims your May 29 article makes.
Moreover, it is categorically false to describe puberty blockers as “completely reversible.” Besides locking youth into a pathway of further medicalization, puberty blockers pose serious physical risks: loss of bone density, impaired sexual development, stunted fertility, and psychosocial harm from being developmentally out of sync with peers. There are no long-term safety studies. These drugs are being prescribed to children despite glaring gaps in our understanding of their long-term effects.
Given the Globe’s stated editorial commitment to principles such as “accuracy,” the crucial information from the studies linked above should be provided in any article discussing puberty blockers. At a bare minimum, in adherence to the Globe’s commitment to “balance,” this information should be included alongside the contentious and disputed claims the article makes that these treatments are reversible.
No proof of suicide prevention
The most irresponsible and dangerous claim in your article is that denying access to puberty blockers could lead to “depression, self-harm and suicide.” There is no robust evidence supporting this transition-or-suicide narrative, and in fact, the findings of the highest-quality study conducted to date found no evidence that puberty suppression reduces suicide risk.
Suicide is complex and attributing it to a single cause is not only false—it violates all established suicide reporting guidelines. Sensationalized claims like this risk creating contagion effects and fuelling panic. In the public interest, reporting on the topic of suicide must be held to the most rigorous standards, and provide the most high-quality and accurate information.
Euphemism hides medical harm
Your use of euphemistic language obscures the extreme nature of the medical interventions being performed in gender clinics. Calling double mastectomies for teenage girls “paediatric breast surgeries for gender-affirming reasons” sanitizes the medically unnecessary removal of a child’s healthy organs. Referring to phalloplasty and vaginoplasty as “gender-affirming surgeries on lower body parts” conceals the fact that these are extreme operations involving permanent disfigurement, high complication rates, and often requiring multiple revisions.
Honest journalism should not hide these facts behind comforting language. Your reporting denies youth, their parents, and the general public the necessary information to understand the nature of these interventions. Members of the general public rely greatly on the news media to equip them with such information, and your own editorial standards claim you will fulfill this core responsibility.
Your responsibility to the public
As a flagship Canadian news outlet, your responsibility is not to amplify activist messaging, but to report the truth with integrity. On a subject as medically and ethically fraught as paediatric gender medicine, accuracy is not optional. The public depends on you to scrutinize claims, not echo ideology. Parents may make irreversible decisions on behalf of their children based on the narratives you promote. When reporting is false or ideologically distorted, the cost is measured in real-world harm to some of our society’s most vulnerable young people.
I encourage the Globe and Mail to publish an updated version on this article in order to correct the public record with the relevant information discussed above, and to modify your reporting practices on this matter going forward—by meeting your own journalistic standards—so that the public receives balanced, correct, and reliable information on this vital topic.
Trustworthy journalism is a cornerstone of public health—and on the issue of paediatric gender medicine, the stakes could not be higher.
Sincerely,
Mia Hughes
Senior Fellow, Macdonald-Laurier Institute
Author of The WPATH Files
The following 41 physicians have signed to endorse this letter:
Dr. Mike Ackermann, MD
Dr. Duncan Veasey, Psy MD
Dr. Rick Gibson, MD
Dr. Benjamin Turner, MD, FRCSC
Dr. J.N. Mahy, MD, FRCSC, FACS
Dr. Khai T. Phan, MD, CCFP
Dr. Martha Fulford, MD
Dr. J. Edward Les, MD, FRCPC
Dr. Darrell Palmer, MD, FRCPC
Dr. Jane Cassie, MD, FRCPC
Dr. David Lowen, MD, FCFP
Dr. Shawn Whatley, MD, FCFP (EM)
Dr. David Zitner, MD
Dr. Leonora Regenstreif, MD, CCFP(AM), FCFP
Dr. Gregory Chan, MD
Dr. Alanna Fitzpatrick, MD, FRCSC
Dr. Chris Millburn, MD, CCFP
Dr. Julie Curwin, MD, FRCPC
Dr. Roy Eappen, MD, MDCM, FRCP (c)
Dr. York N. Hsiang, MD, FRCSC
Dr. Dion Davidson, MD, FRCSC, FACS
Dr. Kevin Sclater, MD, CCFP (PC)
Dr. Theresa Szezepaniak, MB, ChB, DRCOG
Dr. Sofia Bayfield, MD, CCFP
Dr. Elizabeth Henry, MD, CCFP
Dr. Stephen Malthouse, MD
Dr. Darrell Hamm, MD, CCFP
Dr. Dale Classen, MD, FRCSC
Dr. Adam T. Gorner, MD, CCFP
Dr. Wesley B. Steed, MD
Dr. Timothy Ehmann, MD, FRCPC
Dr. Ryan Torrie, MD
Dr. Zachary Heinricks, MD, CCFP
Dr. Jessica Shintani, MD, CCFP
Dr. Mark D’Souza, MD, CCFP(EM), FCFP*
Dr. Joanne Sinai, MD, FRCPC*
Dr. Jane Batt, MD*
Dr. Brent McGrath, MD, FRCPC*
Dr. Leslie MacMillan MD FRCPC (emeritus)*
Dr. Ian Mitchell, MD, FRCPC*
Dr. John Cunnington, MD
*Indicates physician who signed following the letter’s June 9 submission to the Globe and Mail, but in advance of this letter being published on the MLI website.
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