Business
Business Spotlight: Increased Online Activity, Increased Concerns

These are unprecedented times for most industries in Alberta, including the IT industry. We do not hear a lot about the challenges faced by businesses that offer IT services in the wake of self-isolation and the transition to working from home. In this piece, we will discover what a local Calgary company, SysGen Solutions Group, is doing to tackle the ‘new norm’ in their daily work routine, the physical and mental support provided for their employees and their support in our community. This article will also discuss the concerns with security risks.
Since the beginning of March 2020, Statistics Canada, as part of their Canadian Perspective Survey Series reported a 29% increase in people working from home. Following that increase, we have seen a major increase in online activity, with the majority of that traffic being directed to software applications that support our work from home communication and productivity. As seen below, TrustRadius reports data on the rising software categories from the beginning of the COVID-19 outbreak to April 6th.
(Data sourced from TrustRadius on top rising software categories, April 2020)
With this rise, how does a local Alberta IT company tackle this new challenge and play its part in supporting its customers, employees and their community during the COVID-19 pandemic?
SysGen Solutions Group was founded in 1995 and is a major player in IT consulting firms across Western Canada. Over their 25 years, SysGen has been the recipient of several national and international awards, including Canada’s Top Small & Medium Employer (2017 to 2019), Alberta’s Top Employer (2017 to 2018), Profit 500 (2013 to 2017), CRN’s Top Managed Service Providers 500 (2017 to 2019), Top 100 Solution Provider in Canada from CDN (2016 to 2017), Ingram Micro Microsoft 365 Partner of the Year (2019) amongst several other accolades. Awards such as these show a true passion for their employees and their ability to drive their industry into the future.
The president of SysGen, Ryan Richardet found himself at a crossroads before his growth at the company. Working on a MSC in cardiovascular science at the University of Calgary and being accepted into USC Medical School, he chose to rethink his passion. Ryan decided that building a great company through people was what he wanted to do; thus he continued working in business development for SysGen just under 10 years ago. Through multiple roles in the company, he was promoted by SysGen CEO Lyle Richardet from vice president to president in December of 2018.
“…the more you get better at it, the more you understand. You get excited to see other people achieve success. It’s pretty amazing” – Ryan Richardet, SysGen President
SysGen’s business model involves an array of IT services, including cybersecurity, a service that has skyrocketed in necessity during COVID-19. Like other organizations, SysGen has introduced a Work from Home (WFH) policy due to COVID-19. Traditionally, the local management team leads employees based on their office culture. Customer solutions are collaborated on as a team at SysGen and client offices. But these norms have been uprooted since COVID-19.
How has communication between you and your team been since WFH?
Ryan mentions that SysGen has implemented strong communication between all members of his team since directing the entire staff to WFH. He is happy to say that his team has greatly accepted communicating through video conferencing and messaging apps.
“…there are two sides. It’s the employee and employer relationship. I can’t even really see it that way. I’m here with everybody in the trenches and we’re all working as a team”
Virtual town halls have been useful to facilitate weekly communication to ensure employees are aware of updates at SysGen. They have been using the chat conferencing tool Microsoft Teams to ensure collaboration continues between staff and that SysGen stays true to its mission to deliver an amazing customer experience. Ryan sees it as a transformational business platform that provides many tools for people to communicate and collaborate effectively.
“I see the whole team digging in and trying to go the extra mile to make a difference right now. I’m super proud of that. I can’t be more excited about the relationship between all of us during this time.”
Community Support
SysGen has proactively supported the community for several years through SysGen Cares. This support has included offering free IT support to non-profits such as cSPACE and Downtown Vernon. Nominations were received from the community and the selected non-profit was chosen based on its application. SysGen has also worked with local sports teams to sponsor jerseys and has donated funds for trout restocking efforts with the Alberta Conservation Association. Alpine Canada is another organization SysGen works with through SyGen Cares to support their IT services and initiatives.
Recently, SysGen introduced a new initiative to help non-profits that have been hit hardest by COVID-19. This program offers a donation of up to $1,000 to a non-profit chosen by an organization that signs with SysGen for managed services. You can learn more about this initiative here.
What recommendations would you offer for those concerned about their cybersecurity during this time?
There have been recent reports of cybersecurity issues that align with the rise in online activity. Some may be aware that the popular web conferencing tool “Zoom” has been banned from educational institutions and large companies across the world due to security issues. There are also numerous other considerations about how to keep our privacy and security intact while almost a third of the population works from home.
“…we have a managed security platform to help clients establish secure technology
environments. But there are little things you can personally do right now…”
Some of the recommendations from Ryan and his team consist of conducting good internet hygiene. This can be learned through infographics and webinars offered by industry experts. SysGen will be offering a cybersecurity webinar in the coming weeks on this topic. Following that, make sure that you close programs when you’re finished using them and implement strong passwords across user accounts.
One concern is that a webcam can be accessed through viruses or malware downloaded from an unknown source. It may be a scary thought to have after spending weeks on your laptop, however, Ryan offers a simple tip: Cover your webcam when you’re not using it for video calling. You can even do this with a piece of tape. To learn more, visit SysGen’s blog for additional information on technology and IT services.
Hopes for the future?
Typically, Ryan and other team members would travel for client meetings. Now that he’s working from home, he does not miss traffic lights and congested roads. He’s looking forward to the social aspects of his position, including meetings and events with colleagues and customers. In the meantime, Ryan virtually connects with his team and clients, sometimes in a more informal way to catch up or share a funny meme. Keeping the social part of the work environment alive has a positive effect on team morale, which is important with the uncertainty in the world today.
In celebration of SysGen’s 25-year milestone, they are planning a virtual party with various events through a virtual town hall. This is where the real creative thinking begins. Ryan mentions:
“…the celebration is going to be virtual so we will have to experiment with whether it could ever replace an in-person party. We’re going to make it fun and engaging, so we’ll find out!”
If you would like to learn more about this local Alberta company, SysGen Solutions Group, visit their website or social media. Here you will find information on how to increase your internet hygiene and improve your work from home experience because it’s likely here to stay.
Website – SysGen Solutions Group – Twitter – Facebook – LinkedIn – YouTube
For more stories, visit Todayville Calgary
2025 Federal Election
As PM Poilievre would cancel summer holidays for MP’s so Ottawa can finally get back to work

From Conservative Party Communications
In the first 100 days, a new Conservative government will pass 3 laws:
1. Affordability For a Change Act—cutting spending, income tax, sales tax off homes
2. Safety For a Change Act to lock up criminals
3. Bring Home Jobs Act—that repeals C-69, sets up 6 month permit turnarounds for new projects
No summer holiday til they pass!
Conservative Leader Pierre Poilievre announced today that as Prime Minister he will cancel the summer holiday for Ottawa politicians and introduce three pieces of legislation to make life affordable, stop crime, and unleash our economy to bring back powerful paycheques. Because change can’t wait.
A new Conservative government will kickstart the plan to undo the damage of the Lost Liberal Decade and restore the promise of Canada with a comprehensive legislative agenda to reverse the worst Trudeau laws and cut the cost of living, crack down on crime, and unleash the Canadian economy with ‘100 Days of Change.’ Parliament will not rise until all three bills are law and Canadians get the change they voted for.
“After three Liberal terms, Canadians want change now,” said Poilievre. “My plan for ‘100 Days of Change’ will deliver that change. A new Conservative government will immediately get to work, and we will not stop until we have delivered lower costs, safer streets, and bigger paycheques.”
The ’100 Days of Change’ will include three pieces of legislation:
The Affordability–For a Change Act
Will lower food prices, build more homes, and bring back affordability for Canadians by:
- Cutting income taxes by 15%. The average worker will keep an extra $900 each year, while dual-income families will keep $1,800 more annually.
- Axing the federal sales tax on new homes up to $1.3 million. Combined with a plan to incentivize cities to lower development charges, this will save homebuyers $100,000 on new homes.
- Axing the federal sales tax on new Canadian cars to protect auto workers’ jobs and save Canadians money, and challenge provinces to do the same.
- Axing the carbon tax in full. Repeal the entire carbon tax law, including the federal industrial carbon tax backstop, to restore our industrial base and take back control of our economy from the Americans.
- Scrapping Liberal fuel regulations and electricity taxes to lower the cost of heating, gas, and fuel.
- Letting working seniors earn up to $34,000 tax-free.
- Axing the escalator tax on alcohol and reset the excise duty rates to those in effect before the escalator was passed.
- Scrapping the plastics ban and ending the planned food packaging tax on fresh produce that will drive up grocery costs by up to 30%.
We will also:
- Identify 15% of federal buildings and lands to sell for housing in Canadian cities.
The Safe Streets–For a Change Act
Will end the Liberal violent crime wave by:
- Repealing all the Liberal laws that caused the violent crime wave, including catch-and-release Bill C-75, which lets rampant criminals go free within hours of their arrest.
- Introducing a “three strikes, you’re out” rule. After three serious offences, offenders will face mandatory minimum 10-year prison sentences with no bail, parole, house arrest, or probation.
- Imposing life sentences for fentanyl trafficking, illegal gun trafficking, and human trafficking. For too long, radical Liberals have let crime spiral out of control—Canada will no longer be a haven for criminals.
- Stopping auto theft, extortion, fraud, and arson with new minimum penalties, no house arrest, and a new more serious offence for organized theft.
- Give police the power to end tent cities.
- Bringing in tougher penalties and a new law to crack down on Intimate Partner Violence.
- Restoring consecutive sentences for multiple murderers, so the worst mass murderers are never let back on our streets.
The Bring Home Jobs–For a Change Act
This Act will be rocket fuel for our economy. We will unleash Canada’s vast resource wealth, bring back investment, and create powerful paycheques for workers so we can stand on our own feet and stand up to Trump from a position of strength, by:
- Repealing the Liberal ‘No Development Law’, C-69 and Bill C-48, lifting the cap on Canadian energy to get major projects built, unlock our resources, and start selling Canadian energy to the world again.
- Bringing in the Canada First Reinvestment Tax Cut to reward Canadians who reinvest their earnings back into our country, unlocking billions for home building, manufacturing, and tools, training and technology to boost productivity for Canadian workers.
- Creating a One-Stop-Shop to safely and rapidly approve resource projects, with one simple application and one environmental review within one year.
Poilievre will also:
- Call President Trump to end the damaging and unjustified tariffs and accelerate negotiations to replace CUSMA with a new deal on trade and security. We need certainty—not chaos, but Conservatives will never compromise on our sovereignty and security.
- Get Phase 2 of LNG Canada built to double the project’s natural gas production.
- Accelerate at least nine other projects currently snarled in Liberal red tape to get workers working and Canada building again.
“After the Lost Liberal Decade of rising costs and crime and a falling economy under America’s thumb, we cannot afford a fourth Liberal term,” said Poilievre. “We need real change, and that is what Conservatives will bring in the first 100 days of a new government. A new Conservative government will get to work on Day 1 and we won’t stop until we have delivered the change we promised, the change Canadians deserve, the change Canadians voted for.”
Automotive
Canadians’ Interest in Buying an EV Falls for Third Year in a Row

From Energy Now
Electric vehicle prices fell 7.8 per cent in the last quarter of 2024 year-over-year, according to the AutoTader price index
Fewer Canadians are considering buying an electric vehicle, marking the third year in a row interest has dropped despite lower EV prices, a survey from AutoTrader shows.
Forty-two per cent of survey respondents say they’re considering an EV as their next vehicle, down from 46 per cent last year. In 2022, 68 per cent said they would consider buying an EV.
Meanwhile, 29 per cent of respondents say they would exclusively consider buying an EV — a significant drop from 40 per cent last year.
The report, which surveyed 1,801 people on the AutoTrader website, shows drivers are concerned about reduced government incentives, a lack of infrastructure and long-term costs despite falling prices.
Electric vehicle prices fell 7.8 per cent in the last quarter of 2024 year-over-year, according to the AutoTader price index.
The survey, conducted between Feb. 13 and March 12, shows 68 per cent of non-EV owners say government incentives could influence their decision, while a little over half say incentives increase their confidence in buying an EV.
-
2025 Federal Election1 day ago
Trump Has Driven Canadians Crazy. This Is How Crazy.
-
2025 Federal Election2 days ago
Carney’s Hidden Climate Finance Agenda
-
2025 Federal Election1 day ago
The Anhui Convergence: Chinese United Front Network Surfaces in Australian and Canadian Elections
-
Automotive15 hours ago
Hyundai moves SUV production to U.S.
-
2025 Federal Election1 day ago
Study links B.C.’s drug policies to more overdoses, but researchers urge caution
-
2025 Federal Election2 days ago
Conservatives promise to ban firing of Canadian federal workers based on COVID jab status
-
International2 days ago
Pope Francis Got Canadian History Wrong
-
2025 Federal Election2 days ago
When it comes to pipelines, Carney’s words flow both ways