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Business Spotlight: Increased Online Activity, Increased Concerns

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10 minute read

These are unprecedented times for most industries in Alberta, including the IT industry. We do not hear a lot about the challenges faced by businesses that offer IT services in the wake of self-isolation and the transition to working from home. In this piece, we will discover what a local Calgary company, SysGen Solutions Group, is doing to tackle the ‘new norm’ in their daily work routine, the physical and mental support provided for their employees and their support in our community. This article will also discuss the concerns with security risks.

 

Since the beginning of March 2020, Statistics Canada, as part of their Canadian Perspective Survey Series reported a 29% increase in people working from home. Following that increase, we have seen a major increase in online activity, with the majority of that traffic being directed to software applications that support our work from home communication and productivity. As seen below, TrustRadius reports data on the rising software categories from the beginning of the COVID-19 outbreak to April 6th.

(Data sourced from TrustRadius on top rising software categories, April 2020)

 

With this rise, how does a local Alberta IT company tackle this new challenge and play its part in supporting its customers, employees and their community during the COVID-19 pandemic?

 

SysGen Solutions Group was founded in 1995 and is a major player in IT consulting firms across Western Canada. Over their 25 years, SysGen has been the recipient of several national and international awards, including Canada’s Top Small & Medium Employer (2017 to 2019), Alberta’s Top Employer (2017 to 2018), Profit 500 (2013 to 2017), CRN’s Top Managed Service Providers 500 (2017 to 2019), Top 100 Solution Provider in Canada from CDN (2016 to 2017), Ingram Micro Microsoft 365 Partner of the Year (2019) amongst several other accolades. Awards such as these show a true passion for their employees and their ability to drive their industry into the future.

 

The president of SysGen, Ryan Richardet found himself at a crossroads before his growth at the company. Working on a MSC in cardiovascular science at the University of Calgary and being accepted into USC Medical School, he chose to rethink his passion. Ryan decided that building a great company through people was what he wanted to do; thus he continued working in business development for SysGen just under 10 years ago. Through multiple roles in the company, he was promoted by SysGen CEO Lyle Richardet from vice president to president in December of 2018.

 

“…the more you get better at it, the more you understand. You get excited to see other people achieve success. It’s pretty amazing” – Ryan Richardet, SysGen President

 

SysGen’s business model involves an array of IT services, including cybersecurity, a service that has skyrocketed in necessity during COVID-19. Like other organizations, SysGen has introduced a Work from Home (WFH) policy due to COVID-19. Traditionally, the local management team leads employees based on their office culture. Customer solutions are collaborated on as a team at SysGen and client offices. But these norms have been uprooted since COVID-19. 

 

How has communication between you and your team been since WFH?

 

Ryan mentions that SysGen has implemented strong communication between all members of his team since directing the entire staff to WFH. He is happy to say that his team has greatly accepted communicating through video conferencing and messaging apps.

 

“…there are two sides. It’s the employee and employer relationship. I can’t even really see it that way. I’m here with everybody in the trenches and we’re all working as a team”

Virtual town halls have been useful to facilitate weekly communication to ensure employees are aware of updates at SysGen. They have been using the chat conferencing tool Microsoft Teams to ensure collaboration continues between staff and that SysGen stays true to its mission to deliver an amazing customer experience. Ryan sees it as a transformational business platform that provides many tools for people to communicate and collaborate effectively.

 

“I see the whole team digging in and trying to go the extra mile to make a difference right now. I’m super proud of that. I can’t be more excited about the relationship between all of us during this time.”

Community Support

 

SysGen has proactively supported the community for several years through SysGen Cares. This support has included offering free IT support to non-profits such as cSPACE and Downtown Vernon. Nominations were received from the community and the selected non-profit was chosen based on its application. SysGen has also worked with local sports teams to sponsor jerseys and has donated funds for trout restocking efforts with the Alberta Conservation Association. Alpine Canada is another organization SysGen works with through SyGen Cares to support their IT services and initiatives.

 

Recently, SysGen introduced a new initiative to help non-profits that have been hit hardest by COVID-19. This program offers a donation of up to $1,000 to a non-profit chosen by an organization that signs with SysGen for managed services. You can learn more about this initiative here.

 

What recommendations would you offer for those concerned about their cybersecurity during this time?

 

There have been recent reports of cybersecurity issues that align with the rise in online activity. Some may be aware that the popular web conferencing tool “Zoom” has been banned from educational institutions and large companies across the world due to security issues. There are also numerous other considerations about how to keep our privacy and security intact while almost a third of the population works from home.

 

“…we have a managed security platform to help clients establish secure technology

environments. But there are little things you can personally do right now…”

 

Some of the recommendations from Ryan and his team consist of conducting good internet hygiene. This can be learned through infographics and webinars offered by industry experts. SysGen will be offering a cybersecurity webinar in the coming weeks on this topic. Following that, make sure that you close programs when you’re finished using them and implement strong passwords across user accounts.

 

One concern is that a webcam can be accessed through viruses or malware downloaded from an unknown source. It may be a scary thought to have after spending weeks on your laptop, however, Ryan offers a simple tip: Cover your webcam when you’re not using it for video calling. You can even do this with a piece of tape. To learn more, visit SysGen’s blog for additional information on technology and IT services.

 

Hopes for the future?

 

Typically, Ryan and other team members would travel for client meetings. Now that he’s working from home, he does not miss traffic lights and congested roads. He’s looking forward to the social aspects of his position, including meetings and events with colleagues and customers. In the meantime, Ryan virtually connects with his team and clients, sometimes in a more informal way to catch up or share a funny meme. Keeping the social part of the work environment alive has a positive effect on team morale, which is important with the uncertainty in the world today.

 

In celebration of SysGen’s 25-year milestone, they are planning a virtual party with various events through a virtual town hall. This is where the real creative thinking begins. Ryan mentions:

 

“…the celebration is going to be virtual so we will have to experiment with whether it could ever replace an in-person party. We’re going to make it fun and engaging, so we’ll find out!”

 

If you would like to learn more about this local Alberta company, SysGen Solutions Group, visit their website or social media. Here you will find information on how to increase your internet hygiene and improve your work from home experience because it’s likely here to stay.

 

Website – SysGen Solutions Group –  Twitter – FacebookLinkedInYouTube

 

 

For more stories, visit Todayville Calgary

Internet

US government gave $22 million to nonprofit teaching teens about sex toys: report

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From LifeSiteNews

By Anthony Murdoch

The Center for Innovative Public Health Research’s website suggests teenage girls make their ‘own decisions’ about sex and not let their parents know if they don’t want to.

For almost a decade, the U.S. government funded a group that actively works to teach kids how to use sex toys and then keep them hidden from their parents to the tune of $22 million.

According to investigative reporter Hannah Grossman at the Manhattan Institute, The Center for Innovative Public Health Research (CIPHR) has been educating minors about sex toys with public funds.

Records show that the millions given to the group since 2016, according to its website, go toward “health education programs” that “promote positive human development.”

However, the actual contents of the programs, as can be seen from comments from CIPHR CEO Michele Ybarra, seem to suggest that its idea of “human” development is skewed toward radical sex education doctrine.

In 2017, CIPHR launched Girl2Girl, which is funded by federal money to promote “sex-ed program just for teen girls who are into girls.” Its website lets users, who are girls between ages 14 and 16, sign up for “daily text messages … about things like sex with girls and boys.”

The actual content of some of the messages is very concerning. Its website notes that some of the texts talk about “lube and sex toys” as well as “the different types of sex and ways to increase pleasure.”

The website actively calls upon teenage girls to make their “own decisions” and not let their parents know if they don’t want to.

Grossman shared a video clip on X of Ybarra explaining how they educate minors about the use of “sex toys” and dealing with their parents if they are found out.

The clip, from a 2022 Brown University webinar, shows Ybarra telling researchers how to prepare “young person(s)” for her research.

In 2023, CIPHR launched Transcendent Health, which is a sex-education program for minors who are gender confused. This initiative received $1.3 million of federal grant money that expired last month.

Grossman observed that the federal government “should not fund programs that send sexually explicit messages to minors and encourage them to conceal these communications from parents.”

She noted that in order to protect children and “prevent further harm,” U.S. President Donald Trump’s Department of Health and Human Services “should immediately cancel CIPHR’s active contract and deny its future grant applications.”

“By doing so, the Trump administration can send a clear message: Taxpayers will no longer foot the bill for perverted ‘research’ projects,” she noted.

The Trump administration has thus far, through the Department of Government Efficiency (DOGE), exposed billions in government waste and fraud. Many such uses of taxpayer dollars are currently under review by the administration, including pro-abortion and pro-censorship activity through USAID, “Diversity, Equity, and Inclusion and neo-Marxist class warfare propaganda” through the National Science Foundation, and billions to left-wing “green energy” nonprofits through the Environmental Protection Agency.

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Business

Canadian Police Raid Sophisticated Vancouver Fentanyl Labs, But Insist Millions of Pills Not Destined for U.S.

Published on

Sam Cooper

Mounties say labs outfitted with high-grade chemistry equipment and a trained chemist reveal transnational crime groups are advancing in technical sophistication and drug production capacity

Amid a growing trade war between Washington and Beijing, Canada—targeted alongside Mexico and China for special tariffs related to Chinese fentanyl supply chains—has dismantled a sophisticated network of fentanyl labs across British Columbia and arrested an academic lab chemist, the RCMP said Thursday.

At a press conference in Vancouver, senior investigators stood behind seized lab equipment and fentanyl supplies, telling reporters the operation had prevented millions of potentially lethal pills from reaching the streets.

“This interdiction has prevented several million potentially lethal doses of fentanyl from being produced and distributed across Canada,” said Cpl. Arash Seyed. But the presence of commercial-grade laboratory equipment at each of the sites—paired with the arrest of a suspect believed to have formal training in chemistry—signals an evolution in the capabilities of organized crime networks, with “progressively enhanced scientific and technical expertise among transnational organized crime groups involved in the production and distribution of illicit drugs,” Seyed added.

This investigation is ongoing, while the seized drugs, precursor chemicals, and other evidence continue to be processed, police said.

Recent Canadian data confirms the country has become an exporter of fentanyl, and experts identify British Columbia as the epicenter of clandestine labs supplied by Chinese precursors and linked to Mexican cartel distributors upstream.

In a statement that appears politically responsive to the evolving Trump trade threats, Assistant Commissioner David Teboul said, “There continues to be no evidence, in this case and others, that these labs are producing fentanyl for exportation into the United States.”

In late March, during coordinated raids across the suburban municipalities of Pitt Meadows, Mission, Aldergrove, Langley, and Richmond, investigators took down three clandestine fentanyl production sites.

The labs were described by the RCMP as “equipped with specialized chemical processing equipment often found in academic and professional research facilities.” Photos released by authorities show stainless steel reaction vessels, industrial filters, and what appear to be commercial-scale tablet presses and drying trays—pointing to mass production capabilities.

The takedown comes as Canada finds itself in the crosshairs of intensifying geopolitical tension.

Fentanyl remains the leading cause of drug-related deaths in Canada, with toxic supply chains increasingly linked to hybrid transnational networks involving Chinese chemical brokers and domestic Canadian producers.

RCMP said the sprawling B.C. lab probe was launched in the summer of 2023, with teams initiating an investigation into the importation of unregulated chemicals and commercial laboratory equipment that could be used for synthesizing illicit drugs including fentanyl, MDMA, and GHB.

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