Alberta
Alberta NDP Opposition says Albertans need help to pay utility bills

From the Alberta NDP
NDP CALLS FOR UTILITY BILL RELIEF IN RESPONSE TO SHOCKING BILLS DURING PANDEMIC, ECONOMIC DOWNTURN
Alberta’s NDP is calling for major relief for consumers following a sudden surge in constituents coming forward with massive cost increases on their monthly electricity and overall utility bills.
The Office of the Utilities Consumer Advocate (UCA) cites a number of contributing factors to the upswing in prices in Alberta, including increased consumption while people are staying home to observe COVID-19 public health orders, increased use during the winter, increased costs for natural gas and electricity and increased transmission and distribution charges.
“There’s a compounding effect here and it’s hammering household budgets,” said NDP Leader Rachel Notley. “Many Albertans have to use more natural gas and electricity if they work from home or spend more time at home to help protect their communities from the spread of COVID. Couple that with soaring prices for natural gas and electricity and you’re seeing massive bills and no relief for families.”
In 2016, the NDP Government capped electricity prices under the Regulated Rate Option at 6.8 cents per kilowatt hour; however, Jason Kenney and the UCP removed it in late 2019. According to the UCA, average electricity prices have exceeded that previous cap in January, February and March of this year — the highest price was reported in February by EPCOR, which charged an average of 8.95 cents per kilowatt hour.
As well, natural gas prices are at highs not seen in seven years, with prices in March exceeding four cents per gigajoule — the last time prices were this high was in June 2014. For context, rates were just 1.6 cents per gigajoule in March 2020.
In response, the NDP is calling for the following four actions to be taken by the UCP immediately:
- Provide direct consumer relief to two-thirds of Albertans (those earning up to $55,000 annually as an individual or $102,500 per couple). Model the relief program after the COVID-19 Energy Assistance Program offered by the Government of Ontario, which provided customers with up to $750 in support both their electricity and natural gas bills. Consumers can apply for relief on both bills separately, providing total potential relief of $1,500.
- Reinstate the Regulated Rate Option cap for electricity at 6.8 cents per kilowatt hour.
- Reinstate the Utility Payment Deferral Program, which allowed consumers and businesses to defer payment of bills but which ended last June.
- Ban all utility shutoffs for Alberta homes until the pandemic ends and public health orders are lifted.
Notley noted that Albertans are already struggling greatly during the pandemic and economic downturn, with tens of thousands of jobs lost in the province and currently the second-highest unemployment rate in Canada. In a recent Angus Reid poll, the percentage of Canadians reporting that they are worse off than they were a year ago is highest in Alberta.
“We need action to help Albertans in this time of great need,” Notley said. “People doing the right thing and staying closer to home during this pandemic should not be penalized for doing so. We need real consumer relief from these glaring utility bills and we need it to last for the duration of the pandemic, no matter when it might end.”
Thousands of Albertans have written or come forward to the NDP Caucus with complaints and concerns about their utility bills. Calgary father Hassan Ali Nakokara lost his job early in the pandemic and has been struggling to pay bills since. In February, his monthly utility bill jumped to $850 from $450 the month prior.
“It’s impossible for me to pay that,” Nakukara said. “I’m out of work, I’m trying to support my kids while I look for work. The last thing I can do is hand over hundreds to heat and power my home. I need help and I’m desperately hoping the government will step up to help me and so many others.”
Fellow Calgarian Carolyn Nystrom said she and her husband have lived in their home since 2012 and paid between $250-300 for utilities per month. Her bill has been increasing rapidly since December – for March, the total reached $576. Nystrom said it appears the greatest increases are being seen on electricity and transmission charges.
“We are in a pandemic,” Nystrom said. “People have lost their jobs. People have spent their savings. My husband and I have both been fortunate to keep our jobs through all of this. Even though we still get a paycheque, a bill doubling in three months is absolutely unaffordable … if companies like Enmax and Direct Energy can charge whatever they want per kilowatt hour or gigajoule, what can stop them? And what can we do? We live in Canada. Being able to turn lights on is not exactly an option here. We have to pay, and companies without regulations and caps know that.”
Correspondence and calls regarding spiking utility bills have come in from all over the province.
Airdrie mother Lisa Gilling said her most recent electricity bill shows the price being charged per kilowatt hour jumped from 5 cents to 19 cents per kilowatt hour and her bill for electricity alone totaled over $400.
“A three hundred per cent increase for a product or service is drastic but when it is an essential service, like electricity, it can be catastrophic, especially for a single-income family,” Gilling said. “Do you cut back on groceries in order to have lights and hot water?”
Mickey Moore, a senior living alone in Vermillion said his bill has risen by hundreds of dollars since the beginning of the year to more than $550 in March.
“Without some kind of control on essential service, with no real competition, how can we seniors expect to keep up on our fixed incomes?” Moore said. “Does the government plan to index seniors’ incomes to the rising utility costs? When we had regulated utility oversight there was some control and fairness applied.”
Alberta
Made in Alberta! Province makes it easier to support local products with Buy Local program

Show your Alberta side. Buy Local. |
When the going gets tough, Albertans stick together. That’s why Alberta’s government is launching a new campaign to benefit hard-working Albertans.
Global uncertainty is threatening the livelihoods of hard-working Alberta farmers, ranchers, processors and their families. The ‘Buy Local’ campaign, recently launched by Alberta’s government, encourages consumers to eat, drink and buy local to show our unified support for the province’s agriculture and food industry.
The government’s ‘Buy Local’ campaign encourages consumers to buy products from Alberta’s hard-working farmers, ranchers and food processors that produce safe, nutritious food for Albertans, Canadians and the world.
“It’s time to let these hard-working Albertans know we have their back. Now, more than ever, we need to shop local and buy made-in-Alberta products. The next time you are grocery shopping or go out for dinner or a drink with your friends or family, support local to demonstrate your Alberta pride. We are pleased tariffs don’t impact the ag industry right now and will keep advocating for our ag industry.”
Alberta’s government supports consumer choice. We are providing tools to help folks easily identify Alberta- and Canadian-made foods and products. Choosing local products keeps Albertans’ hard-earned dollars in our province. Whether it is farm-fresh vegetables, potatoes, honey, craft beer, frozen food or our world-renowned beef, Alberta has an abundance of fresh foods produced right on our doorstep.
Quick facts
- This summer, Albertans can support local at more than 150 farmers’ markets across the province and meet the folks who make, bake and grow our food.
- In March 2023, the Alberta government launched the ‘Made in Alberta’ voluntary food and beverage labelling program to support local agriculture and food sectors.
- Through direct connections with processors, the program has created the momentum to continue expanding consumer awareness about the ‘Made in Alberta’ label to help shoppers quickly identify foods and beverages produced in our province.
- Made in Alberta product catalogue website
Related information
Alberta
Province to expand services provided by Alberta Sheriffs: New policing option for municipalities

Expanding municipal police service options |
Proposed amendments would help ensure Alberta’s evolving public safety needs are met while also giving municipalities more options for local policing.
As first announced with the introduction of the Public Safety Statutes Amendment Act, 2024, Alberta’s government is considering creating a new independent agency police service to assume the police-like duties currently performed by Alberta Sheriffs. If passed, Bill 49 would lay additional groundwork for the new police service.
Proposed amendments to the Police Act recognize the unique challenges faced by different communities and seek to empower local governments to adopt strategies that effectively respond to their specific safety concerns, enhancing overall public safety across the province.
If passed, Bill 49 would specify that the new agency would be a Crown corporation with an independent board of directors to oversee its day-to-day operations. The new agency would be operationally independent from the government, consistent with all police services in Alberta. Unlike the Alberta Sheriffs, officers in the new police service would be directly employed by the police service rather than by the government.
“With this bill, we are taking the necessary steps to address the unique public safety concerns in communities across Alberta. As we work towards creating an independent agency police service, we are providing an essential component of Alberta’s police framework for years to come. Our aim is for the new agency is to ensure that Albertans are safe in their communities and receive the best possible service when they need it most.”
Additional amendments would allow municipalities to select the new agency as their local police service once it becomes fully operational and the necessary standards, capacity and frameworks are in place. Alberta’s government is committed to ensuring the new agency works collaboratively with all police services to meet the province’s evolving public safety needs and improve law enforcement response times, particularly in rural communities. While the RCMP would remain the official provincial police service, municipalities would have a new option for their local policing needs.
Once established, the agency would strengthen Alberta’s existing policing model and complement the province’s current police services, which include the RCMP, Indigenous police services and municipal police. It would help fill gaps and ensure law enforcement resources are deployed efficiently across the province.
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