Alberta
Front-line paramedics will soon have access to Connect Care
Expanding Connect Care access for paramedics
Alberta’s government is committed to making sure front-line health care workers have the tools necessary to deliver the highest quality of care, especially in emergencies where every second counts. By improving access to critical patient information, this initiative will strengthen the efficiency and quality of emergency care for all Albertans.
Starting Jan. 30, paramedics providing front-line care will have view-only access to Connect Care. They will be able to look up the most up-to-date health information, including medication lists, lab results, electrocardiograms and medical imaging. Allowing paramedics to view patient records on site will empower them to make informed clinical decisions and improve patient outcomes during critical moments.
“The introduction of Connect Care view-only access is a crucial advancement for our emergency medical services. This initiative reflects our commitment to equipping our paramedics with the necessary tools to deliver timely and informed care, ensuring the safety and well-being of Albertans in their most vulnerable moments.”
From June to August 2024, Alberta Health Services (AHS) piloted Connect Care view-only access with fixed-wing air ambulance paramedics stationed in Calgary and Medicine Hat. The pilot assessed the training, access and use of Connect Care, with paramedics providing positive feedback. The trial demonstrated improvements in clinical decision-making and patient safety, leading to the decision for a provincewide rollout.
“Paramedics have a multitude of abilities that make them a valuable part of the health care system. Having swift access to additional tools/data will notably assist them in providing enhanced care to all Albertans.”
Connect Care operates with rigorous oversight, including a 24-hour Smart Audit system, which flags any unusual activities for immediate review by the AHS privacy breach team. Comprehensive training and support will be provided to ensure a smooth transition, including user guides and other resources to help paramedics access the system.
“Paramedics are highly skilled health professionals who deliver exceptional care, relying both on their clinical expertise and information gathered from patients and bystanders. The expansion of Connect Care view-only access represents a transformative advancement in emergency medical services, enhancing their ability to deliver even higher levels of care.”
Alberta’s government recognizes the essential role a fully integrated clinical documentation system plays in promoting collaboration among health care providers. This expansion of Connect Care access is a significant step forward in ensuring paramedics have timely access to patient health information when it’s most crucial for Albertans.
Quick facts
- Connect Care view-only access will be provided to both AHS emergency medical services paramedics as well as contract service providers delivering front-line care.
Alberta Update brings you the latest news on what’s happening in your province. We will hear from Premier Danielle Smith, Minister of Public Safety and Emergency Services Mike Ellis and Minister of Seniors, Community and Social Services Jason Nixon on this week’s top news: trade and tariffs, securing our borders and efforts to rebuild Jasper.
Minister of Public Safety and Emergency Services Mike Ellis and Minister of Justice and Attorney General Mickey Amery released the following statement on Alberta’s swift and unequivocal action to secure the shared Alberta – U.S. border:
“On Nov. 25, President Trump publicly warned that he would impose tariffs on Canada unless we take action on critical border issues, such as cracking down on drug smuggling, human trafficking and illegal border crossings.
“Yesterday, I met with the Canada Border Services Agency (CBSA), the RCMP and the Alberta Sheriffs at the Coutts border point of entry. In our meeting, we agreed on the importance of continued collaboration to ensure our border is secure.
“Our government has been clear from the beginning that we must take President Trump’s statements on border security seriously and take action immediately.
“That is why I joined a Fox News crew at the Coutts border to showcase the important work Alberta has been doing to secure the Alberta – U.S. border. This critical work includes the establishment of a new Interdiction Patrol Team (IPT) within the Alberta Sheriffs to combat drug smuggling, gun trafficking and other illegal activities along Alberta’s 298-kilometre international boundary. The IPT will be supported by:
- 51 uniformed officers equipped with carbine rifles (weapons for tactical operations).
- 10 support staff, including dispatchers and analysts.
- 4 drug patrol dogs.
- 10 cold weather surveillance drones capable of operating in high winds, with dedicated pilots.
- 4 narcotics analyzers to test for illicit drugs.
“I want to thank the federal government for accepting Alberta’s request to send a Black Hawk helicopter to the border yesterday, further demonstrating the actions we are taking to secure our border.
“We are also calling on the federal government to immediately appoint a Canadian border czar to work with the new American border czar to jointly crack down on fentanyl and illegal migrants.”
Mike Ellis, Minister of Public Safety and Emergency Services
“The incoming US administration has valid concerns related to illegal activities at our shared border.
“Our government is committed to enhancing border security with Montana and the U.S. by collaborating with federal authorities to tackle cross-border crime, drugs, illegal migrants and human trafficking.
“As part of these efforts, Alberta has designated a two-kilometre-deep border zone north of the entire Alberta – US border as essential infrastructure to help protect public safety and Alberta’s economic prosperity.
“We will not stand for illegal activities that put lives and livelihoods at risk on both sides of the border.”
Mickey Amery, Minister of Justice and Attorney General
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