Alberta activates contingency mail delivery plan

Alberta’s government has a plan to ensure critical government mail continues to be delivered during the service interruption at Canada Post.

In response to the service disruption at Canada Post, Alberta’s government is taking steps to ensure critical mail between Albertans and the government continues to flow.

Starting Tuesday, Nov. 19, mail can be accepted from Albertans at designated Alberta government offices across the province to ensure it reaches the proper destination. No stamps are required. The full list of designated buildings is available on Alberta.ca.

Albertans who receive mail from the provincial government will receive a notification by email or phone indicating where and when they can pick-up/drop-off their mail. Alberta’s government will never ask for personal information over the phone or for anyone to click on a link in an email. Non-critical mail will be held by the originating department until Canada Post mail service resumes.

Some departments are participating in a Canada Post program to deliver social-economic cheques once a month during the disruption. Many departments that issue cheques also offer direct deposit. For more information, or to inquire about signing up for direct deposit, Albertans should contact the government department that issues the payment.

Additional information will be posted online as it becomes available.

Quick facts

Only critical mail can be delivered to the general public during a work interruption. Non-critical or promotional mail should not be sent during this time.
Ministries must arrange for staff serving the public to accept and forward critical mail from Albertans to the appropriate government recipients.
Critical mail is material that must reach its intended recipient to avoid health, safety, financial or other significant harm to Albertans, significant risk or loss to government, or legislative non-compliance and that cannot be delivered expediently by courier, fax, electronic or other means.
Canada Post employees will deliver federal and provincial government socio-economic cheques one day per month during a work interruption.
Additional information will be posted on Alberta.ca as it becomes available.

Related information

How to send and receive government mail during the Canada Post service disruption

Government mail drop locations – Effective November 19

City / Town	Drop Point	Address
Airdrie	Agricultural Centre	97 East Lake Ramp NE, Airdrie, AB T4A 0C3
Athabasca	Jewell Building	#2, 3603 – 53 St., Athabasca, AB T9S 1A9
Barrhead	AFSC	4924 50 Ave, Barrhead, AB T7N 1A4
Blairmore	Provincial Building	12501 – Crowsnest Pass Provincial Building, Blairmore, AB T0K 1E0
Bonnyville	Provincial Building	P.O. Box 5244, 4904 – 50 Ave., Bonnyville, AB T9N 2G4
Brooks	Provincial Building	220 – 4 Ave. W, Brooks, AB T1R 1C6
Calgary	West Direct Express	Bay 30, 333 28 Street NE, Calgary, AB T2A 7P4
Camrose	AFSC	P.O. Box 5000, 4910 – 52 St., Camrose, AB T4V 2V4
Canmore	Provincial Building	3rd Floor, 800 – Railway Ave., Canmore, AB T1W 1P1
Cardston	Provincial Building	576 – Main St., Cardston, AB T0K 0K0
Caroline	Alberta Highway Services Yard	P.O. Box 160, Caroline, AB T0M 0M0
Castor	Alberta Health Services	4911 – 50 Avenue Castor, AB T0C 0X0
Claresholm	Provincial Building	P.O. Box 1650, 109 – 46 Ave. W, Claresholm, AB T0L 0T0
Coaldale	RCMP Detachment	705 – 19A Avenue, Coaldale, AB T1M 1A7
Cochrane	Provincial Building	2nd Floor, 213 – 1 St. W, Cochrane, AB T4C 1A5
Cold Lake	AB Supports	#408 6501B – 51 Street, Cold Lake, AB T9M 1P2
Consort	Provincial Building	4916 – 50 St., Consort, AB T0C 1B0
Drayton Valley	Provincial Building	5136 – 51 Ave., Drayton Valley, AB T7A 1S4
Drumheller	Riverside Centre	180 – Riverside Centre, Drumheller, AB T0J 0Y4
Edmonton	MSV Building	12360 – 142 Street NW, Edmonton, AB T5L 2H1
Edson	Provincial Building	111 – 54 St., Edson, AB T7E 1T2
Evansburg	Health Centre	5525 – 50 St., Evansburg, AB T0E 0T0
Fairview	AARD	#213, 10209 – 109 St., Fairview, AB T0H 1L0
Falher	AFSC	701 – Main St., Falher, AB T0H 1M0
Foremost	Provincial Building	218 – Main St., Foremost, AB T0K 0X0
Fort MacLeod	Fort MacLeod Healthcare Centre	P.O. Box 520, 744 – 26 St., Fort MacLeod, AB T0L 0Z0
Fort McMurray	Provincial Building	9915 – Franklin Ave., Fort McMurray, AB T9H 2K4
Fort Saskatchewan	Correctional Centre	Bag 10, 7802 – 101 St., Fort Saskatchewan, AB T8L 2P3
Fort Vermilion	Ranger Station	5001 46 Ave Fort Vermilion, AB T0H 1N0
Fox Creek	Ranger Station	201 Kaybob Drive, Fox Creek, AB T0H 1P0
Grande Prairie	Provincial Building	10320 – 99 St., Grande Prairie, AB T8V 6J4
Grimshaw	AFSC	5306 – 50 Street, Grimshaw, AB T0H 1W0
Hanna	Provinical Building	401 – Centre St., Hanna, AB T0J 1P0
High Level	Provincial Building	10106 – 100 Ave., High Level, AB T0H 1Z0
High Prairie	Provincial Building	5226 – 53 Ave., High Prairie, AB T0G 1E0
High River	Spitzee Crossing Building	124 – 4 Avenue SW, High River, AB T1V 1M3
Hinton	Hinton Training Centre	1176 – Switzer Dr., Hinton, AB T7V 1V3
Innisfail	Eastgate Mall	Bay 11, 4804 – 42 Ave., Innisfail, AB T4G 1V2
Killam	Killam Mental Health Clinic	4811 – 49 Ave., Killam, AB T0B 2L0
Lac La Biche	Health Centre	9503 – Beaver Hill Rd., Lac La Biche, AB T0A 2C0
Lacombe	AFSC	5718 – 56 Ave., Lacombe, AB T4L 1B1
Lamont	AFSC	5014 – 50 Ave., Lamont, AB T0B 2R0
Leduc	Provincial Courthouse	4612 – 50 St., Leduc, AB T9E 6L1
Lethbridge	Provincial Building	200 – 5 Ave. S, Lethbridge, AB T1J 4L1
Lloydminster	Provincial Building	5124 – 50 St., Lloydminster, AB T9V 0M3
Manning	Environment and Parks	#400, 2nd Street SW, Manning, AB T0H 2M0
McLennan	Kirkland Building	P.O. Box 326, 205 – 1 St. E, McLennan, AB T0H 2L0
Medicine Hat	Provincial Building	#1-106, 346 – 3 St. SE, Medicine Hat, AB T1A 0G7
Morniville	Provincial Building	10008 – 107 St., Morinville, AB T8R 1L3
Olds	Provincial Building	5030 – 50 St., Olds, AB T4H 1S1
Peace River	Provincial Building	Bag 900, 9621 – 96 Ave., Peace River, AB T8S 1T4
Pincher Creek	Provincial Building	782 – Main St., Pincher Creek, AB T0K 1W0
Ponoka	Provincial Building	P.O. Box 4426, 5110 – 49 Ave., Ponoka, AB T4J 1S1
Provost	Provincial Building	5419 – 44 Ave., Provost, AB T0B 3S0
Red Deer	Provincial Building	4920 – 51 St., Red Deer, AB T4N 6K8
Rimbey	Provincial Building	2nd Floor, 5025 – 55 St., Rimbey, AB T0C 2J0
Rocky Mountain House	Provincial Building	2nd Floor, 4919 – 51 St., Rocky Mountain House, AB T4T 1B3
St. Albert	Provincial Building	30 – Sir Winston Churchill Ave., St. Albert, AB T8N 3A3
St. Paul	Provincial Building	5025 – 49 Ave., St. Paul, AB T0A 3A4
Sedgewick	Flagstaff Building	4701 – 48 Ave., Sedgewick, AB T0B 4C0
Sherwood Park	Centre Plaza	190 Chippewa Road, Sherwood Park, AB T8A 4H5
Slave Lake	Government Centre	101- 3rd Street SW, Slave Lake, AB T0G 2A4
Smoky Lake	Provincial Building	2nd Floor, 108 – Wheatland Ave., Smoky Lake, AB T0A 3C0
	AB Tree Improvement	P.O. Box 750, 59162 – R.R. 155, Smoky Lake, AB T0A 3C0
Spirit River	AFSC	4202 – 50 Street, Spirit River, AB T0H 3G0
Spruce Grove	Provincial Building	#1, 250 – Diamond Ave., Spruce Grove, AB T7X 4C7
Stettler	Provincial Building	4705 – 49 Ave., Stettler, AB T0C 2L0
Stony Plain	Provincial Building	4709 – 44 Ave., Stony Plain, AB T7Z 1N4
Strathmore	AFSC	325 – 3 Ave., Strathmore, AB T1P 1B4
Sundre	Ranger Station	P.O. Box 519, 127 – 1 St. NW, Sundre, AB T0M 1X0
Taber	Provincial Building	5011 – 49 Ave., Taber, AB T1G 1V9
Three Hills	AFSC	128 – 3 Avenue, Tofield, AB T0M 2A0
Tofield	Provincial Building	5024 51 Ave , Tofield, AB T0B 4J0
Ukrainian Village	Ukrainian Village	c/o 8820 – 112 St., Edmonton, AB T6G 2P8
Valleyview	Provincial Building	5102 – 50 Ave., Valleyview, AB T0H 3N0
Vegreville	Haverhill Building	5121 – 49 Street E, Vegreville, AB T9C 1S7
Vermilion	Provincial Building	P.O. Box 30, 4701 – 52 St., Vermilion, AB T9X 1J9
Vulcan	AFSC	104 Centre Street E, Vulcan, AB T0L 2B0
Wainwright	Provincial Building	#4, 810 – 14 Ave., Wainwright, AB T9W 1R2
Westlock	Provincial Building	2nd Floor, 10003 – 100 St., Westlock, AB T7P 2E8
Wetaskiwin	Provincial Building	5201 – 50 Ave., Wetaskiwin, AB T9A 0S7
Whitecourt	Provincial Building	5020 – 52 Ave., Whitecourt, AB T7S 1N2
Youngstown	Special Areas	404 – 2 Ave , Youngstown, AB T0J 3P0

Related Topics:#ProvinceofAlberta AlbertaMailDelivery AlbertaMailDeliveryPlan CanadaPostStrike

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Alberta Emergency Alert test: Wednesday at 1:55 PM

Published on November 18, 2024

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Minister of Public Safety and Emergency Services Mike Ellis issued the following statement on the upcoming Alberta Emergency Alert test:

“On Nov. 20, Alberta will be participating in a test of the National Public Alerting System. At 1:55 p.m., an Alberta Emergency Alert test will be issued across multiple channels including television, radio, wireless devices, websites, social media, the Alberta Emergency Alert mobile app and directly to compatible cellphones across the province.

“Nobody likes an alert disruption, but tests such as these allow us to fix system issues. These tests, which are typically conducted every May and November, help ensure the system works properly so Albertans can receive life-saving information during an actual emergency, including tornadoes, wildfires, floods and Amber Alerts.

“To stay informed, I encourage all Albertans to download the Alberta Emergency Alert app, which delivers these warnings directly to your phone. To receive an alert on your mobile phone, it must be compatible with the system, connected to an LTE 4G network or higher, or connected to Wi-Fi with the Alberta Emergency Alert app installed. If your device is set to silent, it will display the alert but may not play the notification sound.

“The test alert is also a great time for Albertans to talk to their family, friends and colleagues about emergency preparedness and to start making a plan. Consider discussing:

How you would have responded if the test alert had been real?
Do you have an emergency plan and emergency kits ready for your household?
What arrangements have you made for your pets or livestock?

“There are a number of simple steps we can all take to be more prepared. Emergencies can strike without warning, but with some planning, we can reduce the impact on our lives and protect the people we care about.

“I encourage all Albertans to make emergency preparedness part of their routine. Together, Albertans can be prepared and safe if an emergency arises.”

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Health Care Update: Province will deliver health services regionally in seven “health corridors”

Published on November 18, 2024

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Ensuring a successfully refocused health system

Alberta’s government continues to make progress refocusing the health care system to ensure all Albertans get the care they need.

Under Alberta’s refocused health care system, four fully integrated provincial health agencies are being created to oversee the priority sectors of primary care, acute care, continuing care, and mental health and addiction. Two of the provincial health agencies, Recovery Alberta and Primary Care Alberta, have been established with input from more than 30,000 health care professionals and Albertans.

Additionally, it was recently announced that Minister of Seniors, Community and Social Services Jason Nixon would become the sector minister for the new continuing care provincial health agency. He has now taken on this role and will oversee continuing care as the government works toward standing up the new continuing care agency.

“Refocusing the health care system is a complex process that needs to be done right. We’re committed to taking the time necessary to develop a better health care system for Albertans and the front-line workers who work tirelessly every day to serve their patients.”

Adriana LaGrange, Minister of Health

Acute Care Alberta transition

Acute Care Alberta

Acute care, which includes hospitals, emergency services and surgery care, is a significant part of the health care system, providing critical care to Albertans when they need it most. Alberta’s new acute care provincial health agency, Acute Care Alberta, will become a legal entity in early 2025 and begin operating in spring 2025. As work continues, Alberta’s government is committed to ensuring there are no interruptions to patient care while keeping front-line workers and all Albertans informed and supported.

The new acute care provincial health agency will work directly with service providers to speed up access to high-quality care, reduce wait times and ensure a patient’s journey through the acute care system is efficient and effective.

To support the standing up of Acute Care Alberta, the Acute Care Provincial Health Agency Executive Transition Team has been established. The team includes executive members from Alberta Health and an external special adviser, Dr. Chris Eagle. As a former CEO of Alberta Health Services, Dr. Eagle brings extensive experience in the delivery of acute care services in the province. He will provide valuable insight and expertise that will support the transition of Alberta Health Services from a health authority to a service delivery provider.

Throughout this work, Albertans will continue to access acute care services as they always have, and there will be no impact to front-line health care workers and their continued dedication to delivering health care to Albertans.

Primary Care Alberta now operational

Primary Care Alberta

As of Nov. 18, Primary Care Alberta is a legal entity under the leadership of Kim Simmonds, whose first task is to support the transition of operations by setting the agency’s vision and mission, implementing policies and processes, and developing plans. Simmonds and her leadership team will work closely with existing primary care teams at Alberta Health Services to establish the new agency.

“Every Albertan deserves to have a long-term, trusted connection with a family doctor or health care team. We are ready to work to ensure all Albertans have a primary health care home.”

Kim Simmonds, chief executive officer, Primary Care Alberta

Primary Care Alberta will coordinate and deliver primary health care services across the province, so all Albertans and their families are supported in their day-to-day health needs while avoiding visiting the emergency department and reducing pressures on acute care services.

Integrated approach to health system planning

As part of the refocusing work, Alberta’s government is also taking a new, regional approach to health system planning through seven integrated health corridors.

As a regional grouping within a health care system, a health corridor is designed to reflect how Albertans use health care services in the province based on factors such as travel patterns, access points and local population needs. The corridors consider data related to where Albertans access services and facilities, as well as feedback received during health care refocusing public engagement sessions.

As a result, these corridors will enable an evidence-based approach to planning that will inform decisions about services, workforce and infrastructure across the four new provincial health agencies. This new approach will connect care pathways and support seamless patient journeys throughout the health care system.

“New health care corridors present many opportunities within Alberta’s health care system. Further regionalization of services, in addition to a focus on rural needs and representation, will be essential to ensuring our communities get access to the care they need.”

Kara Westerlund, president, Rural Municipalities of Alberta

Health corridors will ensure Alberta’s government will be better able to determine current gaps in the health care system and inform investments in those areas, including operational dollars and funding for capital projects. Getting a better regional understanding of how the health care system is being used will ensure decision-making processes reflect the changing needs of Albertans.

Upcoming engagement opportunities

Alberta’s government remains committed to maintaining open lines of communication with Albertans as it stands up the new provincial health agencies that will form the backbone of Alberta’s refocused health care system.

The input, experiences and feedback Alberta’s government is gathering are helping to create a more effective and efficient health care system that meets the needs of Albertans today and for generations to come.

All Albertans are invited to participate in upcoming telephone town halls with Health Minister Adriana LaGrange to discuss the ongoing work to refocus the health system. Town halls will take place on:

Nov. 19, from 7:30 a.m. to 9 a.m.
Nov. 27, from 6:30 p.m. to 8 p.m.
Nov. 28, from 7:30 a.m. to 9 a.m.

Albertans can register to participate online.

In addition to telephone town halls, Albertans can provide feedback on the refocused health care system online until Dec. 5.

A second round of in-person public engagement is planned for winter/spring 2025 to share information and receive feedback about refocusing work. Those interested in keeping up to date on the health system refocusing work and new engagement opportunities can sign up for an e-newsletter.

Quick facts

Legislative amendments have been implemented to support the transition to the new health care system.
To support health service delivery, Alberta Health Services divided the province into five zones: Calgary, Edmonton, south, north and central. The new integrated health system plan will include seven regional health corridors:
- North-West
- North-East
- Edmonton
- Central
- Calgary
- South-West
- South-East