City says Red Deer residents impressed by changes to snow and ice control program

City Council reviews pilot snow and ice control program

This past winter, The City of Red Deer piloted changes to the snow and ice control program that focused on restoring mobility sooner and providing safe, accessible and well-maintained transportation infrastructure for all.

Major changes included 24/7 operations for residential street clearing, increased traction control throughout the city, additional sidewalk, trail and staircase clearing, and decreased timelines for bus stop clearing. On Monday City Council reviewed the 2023-24 snow and ice control operational report which outlined the pilot’s successes and challenges, as well as the learnings and opportunities for improvement.

“Overall, our more responsive approach to snow and ice control resulted in better mobility for motorists and pedestrians, and a greater quality of winter road maintenance,” said Greg Sikora, Manager of Parks and Public Works. “Of the many successes of the pilot program, the community was most pleased with the noticeable improvement in traction control and our ability to clear Green Routes within six days, thanks to moving Green Route plowing to 24/7 operations.”

Improvements to pedestrian, cyclist and motorist transportation networks include:

Increased presence and effectiveness of pre-treating, plowing, and sanding on major arterials, hills and bridges, with two and four-hour traction control equipment cycles,
5 locations of staircase clearing,
43 km of neighbourhood asphalt trails cleared after each snowfall,
Inclusion of second side sidewalks (9 km)
635 transit stop clearing: 61 high priority cleared in 1 day, 153 medium priority cleared within 3 days, an additional 421 supplemental stops cleared within 7 days.

Throughout the pilot program, The City connected with the community to get feedback on operations including regular check-ins with the Engaged Citizens Group, two broad public surveys, a transit rider survey and the Citizen Satisfaction Survey.

Overall, citizens felt arterial roadways, hills and bridges were adequately maintained, and were satisfied with the Green Route plowing operation, with little concern raised about nighttime operations and 24/7 parking bans. Residents reported a prominent level of satisfaction with the additional mobility of trails, sidewalks and staircases, and there was improved public awareness of snow clearing programs.

Additionally, a noticeable improvement in adherence to the parking ban resulted in less than 100 tickets being issued this year. Complaint call volumes and service requests for traction control also trended downward this year.

“While we’ve received positive feedback from the community, we know there is always room for improvement. Our greatest challenges to the snow and ice control program remains the variability of weather, pivoting operations from a plow based program to a traction control focus and choosing the right time to execute Green and Grey Route plows,” said Manager Sikora.

In June 2023, Council adopted the revised Integrated and Accessible Transportation Policy (IAATP), which focuses on providing the community with mobility services based on four guiding principles: safe, accessible, well-maintained and accountable.

City Council will consider the future level of service at the May 27 City Council meeting.

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City of Red Deer

City Council looking for options to reduce hundreds of encampments

Published on September 14, 2024

City of Red Deer

New actions for response to urban encampments being considered by City Council

New actions for The City’s response to urban encampments will be considered by Council on Monday, with a focus on interim and long-term solutions to homelessness. The proposed actions include everything from maintaining a balanced mitigation strategy to exploring interim housing solutions.

The report comes in response to Councillor Lee’s Notice of Motion re: Urban Encampment Responses that Council approved during the 2024 budget debate. The report reviews the past five years of data, analyzes service levels, and evaluates Corporate Administrative Policy 3141C – Urban Encampment Response. The key recommendations in the report focus on providing a balanced approach to mitigating the effects of encampments while working towards long-term solutions for homelessness. These recommendations include:

Consistent Mitigation: Maintain The City’s current approach to encampment responses, ensuring the most balanced mitigation strategy available at this time to protect public lands while supporting vulnerable individuals.
Advocacy for Shelter Strategy: Council will continue to advocate to the Government of Alberta for a comprehensive shelter strategy, including the development of a low-barrier 24/7 emergency shelter with a Recovery-Oriented System of Care.
Review of Transitional Housing: Request that the Housing and Homelessness Integrated Committee (HHIC) review the potential for new transitional housing infrastructure as an interim solution to support individuals transitioning out of homelessness.

“The City’s current policy is still achieving its target of having sites cleaned within 14 days. Despite a substantial increase in encampments, responses have continued to be increasingly efficient, largely due to enhanced relationships and experience levels,” said Jodi Kelloway, Acting Superintendent, Social Wellness and Integration Supports. “In recent months, we have seen a significant rise in the number of people experiencing homelessness, with shelters operating at or near capacity. Many individuals living in encampments have limited or no alternative options available. It is important that we continue to improve our response while building capacity within the housing continuum that considers current realities and the unique needs of community members who are unsheltered. The actions we propose in today’s report are about building and expanding on what we already do.”

Under the current policy, The City has a level of service that urban encampments, debris, and belongings are to be removed within 14 days of an initial report, 90 per cent of the time. While The City’s current response to urban encampments is effective, with 98 per cent of camps being cleaned up within 14 days, the number of encampments continues to rise. In 2023 alone, 881 encampments were dismantled, with a projected overall increase of 75 per cent by the end of 2024.

Costs related to encampment clean-up have reached approximately $2.87 million over the last five years, shared among several City departments, including Parks, Public Works, and Emergency Services. Despite increased efficiency, the growing number of encampments presents ongoing challenges and concerns.

The City’s Encampment Assertive Outreach team continues to engage individuals living in encampments, providing referrals to social and housing services. However, the report notes that many individuals face barriers to accessing shelter due to personal circumstances, such as the need for privacy, the ability to be with their partners, accommodation for pets or possessions, highlighting the ongoing need for tailored solutions.

Councillor Lee’s January 8, 2024, Notice of Motion called for administration to consider the following:

Reducing the time to dismantle encampments.
Preventing establishment of encampments.
Connecting rough sleepers with social supports and understanding overall community shelter capacity.
Develop recommendations for individuals setting up or using encampments to encourage them to seek alternative shelter.
How much money The City has spent on the cleanup of encampments over the past five years, and how much subsidy, if any, has been provided by other levels of government.
Including the continuum of housing that is currently available in Red Deer and what is needed.
That Administration report to council on the progress of the review of Corporate Administrative Policy 3141C – Urban Encampment Response”.

“The City of Red Deer is committed to supporting the health and safety of those sleeping rough, citizens who are enjoying parks, trails and public spaces, and staff responding to encampments,” said City Manager Tara Lodewyk. “Unfortunately, urban encampment work is a very short-term solution to a very complex health, housing, and public safety need in our community. The ability to reduce homelessness in Red Deer is significantly impacted by the lack of affordable and supportive housing supply. Until this is resolved, we will continue in this cycle of clean up.”

More detailed information is available in the City Council report located on the Council Meetings and Schedule page.

City of Red Deer

Kinsmen Community Arenas closed until mid-November

Published on August 7, 2024

City of Red Deer

From City Council, Tuesday, August 6

Kinsmen Community Arenas funding request (decision)

Council has approved the $350,000 budget request to replace the chiller at the Kinsmen Community Arenas; this will be funded through the Capital Projects Reserve. Administration will order the part, which is expected to arrive in 14 weeks, then the contractor will take two weeks to install, then staff will install ice, taking an additional ten days. If there are no delays or issues, the arenas are anticipated to open mid-November at the earliest.
Administration is working to revise rental permitting that has been previously shared with sport groups –the majority of rental permits will need to be revised with a proportionate reduction in ice access across all community rental groups. Revised permits are anticipated to be back to Sport Partners by August 30.
The chiller is the main piece of equipment that allows ice to be made at the twin arenas. It cools brine water and provides cooling. The brine water’s chemical properties keep it from freezing. To freeze the rink surface, the system pumps chilled brine water through the pipes and then into the ice-bearing concrete slab.