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Indigo creates temporary website for browsing after cyberattack

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4 minute read

By Tara Deschamps in Toronto

Indigo Books & Music Inc. has created a temporary website for its customers to browse for books and gifts after a cyberattack halted the company’s online operations last week.

In a notice posted to the new site Friday titled “shop in store, window-shop online,” the Toronto-based retailer said the temporary website only allows for browsing and it is still not possible to make Indigo purchases online.

The company did not offer a timeline for when its website or app, which is also unavailable, might return.

“We are working hard to provide the seamless online shopping experience that our customers have come to expect,” the note read.

“Please check back daily for updates and progress.”

The temporary website was launched more than a week after Indigo first notified customers of a “cybersecurity incident” that left it unable to process electronic payments, including through its website.

When the incident began Feb. 8, Indigo was only able to process purchases made in store with cash, but some of its services, including credit and debit payments and some return capabilities, have since been restored.

The company has said it immediately engaged third-party experts to investigate and resolve the matter, but has still not explained the nature of the incident or what caused it.

“Our investigation is under way but not yet complete,” it added Friday.

The incident has placed many of Indigo’s sales in jeopardy as customers must purchase items in brick-and-mortar stores and were only able to make purchases in cash for much of the outage. Though debit and credit cards are now accepted at stores, the overall impact on Indigo’s sales will be felt more deeply the longer the other problems persist.

Its investigation has so far not found any instances of customer credit or debit cards being compromised, but it has not completely ruled such a breach out.

“If at any point in the future we determine that personal data has been compromised, we commit to contacting those impacted directly,” Indigo wrote in its Friday note.

The company has also assured customers that points distributed through its Plum loyalty program have not been impacted, but redemptions, sign-ups, or renewals are not currently possible.

However, customers can still receive Plum discounts for purchases made in store while the incident is ongoing. Points will be issued at a future date as long as shoppers retain their receipts.

Plum points typically expire when a customer doesn’t make a qualifying purchase within 12 months. Shoppers with points set to expire in February, will see their expiration date extended to March 31, Indigo said.

The company has also extended the 30-day exchange or return timeline for purchases that had to be brought back between Feb. 8 and 15. Customers with such items will now have until Feb. 21 to make returns.

The retailer remains unable to cancel orders placed before the incident, but said once the issue is resolved, it will provide refunds. It is also unable to offer order status updates or estimated delivery timelines for people awaiting shipments from Indigo.

This report by The Canadian Press was first published Feb. 27, 2023.

Companies in this story: (TSX:IDG)

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Trump threatens additional 50% tariffs on China, urges ‘patience’

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From The Center Square

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President Donald Trump threatened to ratchet up tariffs against China after China upped its own tariffs against the U.S. in response to the president’s tariffs policy announcement earlier this month.

The Chinese Communist Party raised its tariffs on U.S. goods to 34%, ignoring Trump’s warning not to retaliate, which does not include Chinese tariffs on specific U.S. goods like natural gas.

That 34% figure matches the additional tariffs the president put on China in his announcement of the new tariff policy on April 2, an announcement that brought overall tariffs against China to 54%.

Trump argues that tariffs are not the only way China takes advantage of the U.S.

“Yesterday, China issued Retaliatory Tariffs of 34%, on top of their already record setting Tariffs, Non-Monetary Tariffs, Illegal Subsidization of companies, and massive long term Currency Manipulation, despite my warning that any country that Retaliates against the U.S. by issuing additional Tariffs, above and beyond their already existing long term Tariff abuse of our Nation, will be immediately met with new and substantially higher Tariffs, over and above those initially set,” Trump said in a statement online.

“Therefore, if China does not withdraw its 34% increase above their already long term trading abuses by tomorrow, April 8th, 2025, the United States will impose ADDITIONAL Tariffs on China of 50%, effective April 9th,” he continued.

“Additionally, all talks with China concerning their requested meetings with us will be terminated!” the president said. “Negotiations with other countries, which have also requested meetings, will begin taking place immediately.”

Trump also urged Americans to be patient with his tariff policy as stocks continued to decline.

The president unveiled a sweeping set of reciprocal tariffs during a press conference earlier this month, and since that announcement the markets have seen sharp declines.

“The United States has a chance to do something that should have been done DECADES AGO,” Trump said on TruthSocial, his social media platform. “Don’t be Weak! Don’t be Stupid! Don’t be a PANICAN (A new party based on Weak and Stupid people!). Be Strong, Courageous, and Patient, and GREATNESS will be the result!”

Democratic and some Republican critics have blasted the president’s tariffs, a policy previously foreign to the Republican Party in modern politics.

Trump has admitted there will be some pain but argued that the tariffs will reinvigorate domestic manufacturing in the U.S. and raise revenue for the federal government. He also says the tariffs will help the U.S. negotiate better trade deals with other countries, many of which currently charge steep tariffs against the U.S.

Critics argue the tariffs will increase prices for Americans and hurt the economy and U.S. trading relationships.

Trump and his allies have argued the U.S. has been manipulated and taken advantage of in the previous tariff system, all while manufacturing jobs were shipped overseas. Now, they argue, much of our manufacturing is done by one of our greatest adversaries: China.

“Countries from all over the World are talking to us,” Trump said. “Tough but fair parameters are being set. Spoke to the Japanese Prime Minister this morning. He is sending a top team to negotiate! They have treated the U.S. very poorly on Trade. They don’t take our cars, but we take MILLIONS of theirs. Likewise Agriculture, and many other ‘things.’ It all has to change, but especially with CHINA!!!”

Sen. Rand Paul, R-Ky., has helped lead the charge of Republicans who oppose the president’s new trade policy.

“Politicians should pay attention to the millions of investors who are worried that widespread tariffs will lead to a recession,” Paul wrote on X Friday.

Trump’s comments suggest that he is doubling down, not backing off, of his new tariff policy, likely part of the reason markets continued to slide Monday. Trump pointed to other signs of economic health, and his Treasury Secretary Scott Bessent has pointed out that the stock market is only one marker of the economy and one in which half of Americans have no stake.

“Oil prices are down, interest rates are down (the slow moving Fed should cut rates!), food prices are down, there is NO INFLATION, and the long time abused USA is bringing in Billions of Dollars a week from the abusing countries on Tariffs that are already in place,” Trump said. “This is despite the fact that the biggest abuser of them all, China, whose markets are crashing, just raised its Tariffs by 34%, on top of its long term ridiculously high Tariffs (Plus!), not acknowledging my warning for abusing countries not to retaliate. They’ve made enough, for decades, taking advantage of the Good OL’ USA!”

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Trump’s Tariffs: The US, Canada, and the rest of the world

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It’s a mistake to think that Canada and any team of trade allies we can muster will be able to force the US to back down from Trump’s tariffs. Certainly not in the short run.

The US is committed to tariffs.  They know it’s going to create hardships.  They know some businesses are going to fail.  They know some people are going to lose jobs.  They know products are going to cost more.  It’s not that they don’t care about hardships.  They are committing to see if they can withstand these hardships in order to reacquire a lot of the manufacturing jobs that left America over the last three or four decades.

And it’s not all about jobs either.  It’s also about critical industries that have vacated America. It makes no sense that the US would rely on China for pharmaceuticals and rare earth minerals.  Yet that situation is exactly where America finds itself in 2025.

If you’d like a deeper understanding of what is unfolding around the world, this podcast is an absolute ‘must’.

| The Glenn Beck Podcast | Ep 252

Why Conservatives Flipped to Supporting Trump’s Tariffs

Donald Trump is the only one telling the American economy, “You have cancer!”

Kevin Roberts, president of the Heritage Foundation, says, “The treatment is going to be a little painful.” Kevin responds to criticisms that the Heritage Foundation has changed its position on tariffs, explains why the president’s treatment of Canada may be a “tactical error,” and says it’s time for tax cuts, deregulation, and to stop the “fuzzy math happening in Congress” and cut the budget.

They discuss nuclear energy, the Chinese Communist Party, the DOGE, and how the socialist president of Mexico “understands Trump.”

They both agree that we are experiencing the “second American revolution” and lauded the gutting of the Department of Education and the vision of JD Vance, while warning that “not everyone in Silicon Valley is our friend.”

In the end, they have to ask, is Donald Trump moving too fast?

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